At a Glance
- Tasks: Support pawnbroking operations, train teams, and drive business improvements.
- Company: Cash Stop, a leader in financial services with a mission to give people a go.
- Benefits: Structured training, career growth, generous staff discounts, and exclusive retailer offers.
- Other info: Great entry point into finance with ongoing development opportunities.
- Why this job: Join a dynamic team and make a real impact in the financial services industry.
- Qualifications: Experience in jewellery or pawnbroking, strong communication, and problem-solving skills.
The predicted salary is between 47250 - 57750 $ per year.
Jewellery and Pawnbroking Operational Support Officer
This is an exciting opportunity for someone with strong pawnbroking knowledge who enjoys supporting operations, training teams, driving business improvements, and ensuring compliance across a national branch network.
About Us
Cash Stop provides a range of financial services including
- Small and Medium-Term Loans
- Cheque Cashing and Foreign Currency Exchange
- Buying, selling, and lending on gold jewellery and electronics
Our purpose is simple
Giving People a Go.
About the Role
You will provide operational support across our branch network for pawnbroking services, acting as a subject matter expert in jewellery, gold and pawnbroking while assisting with training, compliance, audits, process improvements, and business initiatives.
Some travel may be required.
Key Responsibilities
- Provide expert support on jewellery, gold and pawnbroking products, policies, procedures, and legislation.
- Assist branches with operational improvement and compliance requirements.
- Support pawnbroking audits and business process reviews.
- Develop and deliver training programs and learning materials.
- Assist with testing and implementation of new systems and operational solutions.
- Maintain documentation, procedures, and user guides.
- Build strong relationships with staff, customers, and stakeholders.
- Support marketing initiatives and identify opportunities for business growth.
- Ensure exceptional customer service standards are maintained.
About You
- Previous jewellery and/or pawnbroking industry experience.
- Sound understanding of relevant legislation and compliance requirements.
- Excellent communication and relationship-building skills.
- Strong organisational and problem-solving abilities.
- Willingness to travel when required.
To be considered for this role, you must
- Have working rights in Australia.
- Be willing to obtain a police check.
To help you succeed, we provide a structured initial training program, as well as ongoing development and training.
- A great entry point into the financial services industry.
- Excellent training, career growth, and development opportunities available.
- Close to public transport and shopping.
- Generous in-store staff discounts
And... Access to exclusive discounts ranging from popular retailers in health & fitness, technology, entertainment, shopping, groceries & more!
Assisting people from all walks of life and is looking for a career rather than a job.
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Jewellery and Pawnbroking Operational Support Officer in Sydney employer: Commit Co Pty Ltd
Cash Stop is an exceptional employer, offering a vibrant work culture that prioritises team support and individual growth. As a Branch Manager at our St Marys location, you will benefit from comprehensive training, generous staff discounts, and a commitment to career development, all while working in a flexible environment that values diversity. Join us in making a meaningful impact in the financial services industry, where your contributions are recognised and rewarded.
