At a Glance
- Tasks: Coordinate and delegate service jobs, ensuring smooth operations in our busy workshop.
- Company: Join the renowned Mercedes-Benz Adelaide team, a family-owned business with over 92 years of excellence.
- Benefits: Enjoy competitive salary, ongoing training, staff perks, and community engagement opportunities.
- Other info: Dynamic work environment with a focus on safety and teamwork.
- Why this job: Be the driving force behind exceptional service delivery and customer satisfaction.
- Qualifications: Qualified Technician with strong communication and leadership skills.
The predicted salary is between 36000 - 44000 $ per year.
Be the Driving Force Behind Our Service Workshop Success!
Are you highly organised, proactive, and ready to make an impact?
We’re looking for an organised and proactive team player to keep our busy service workshop running smoothly.
In this pivotal role, you’ll ensure seamless job flow through the Service Department, supporting exceptional service delivery and customer satisfaction every step of the way.
If you thrive in a fast-paced environment, have strong organisational skills, and enjoy being the go-to person who keeps things on track, we’d love to hear from you!
What we offer
- A premium working environment with a globally recognised brand
- Ongoing training and development
- Support from a highly skilled technical team
- Competitive salary + performance incentives
- Staff benefits through the CMV Group
- Recognition & contribution to national charity days, staff morning teas, lunches and team building events.
- Opportunities to support community partnerships with our Group CMV Foundation
- Enjoy annual company dinners and picnics
- What you’ll do
- Coordinate and delegate all service jobs within the workshop
- Assign and dispatch repair orders to Technicians based on skillset, priority, and deadlines
- Monitor job progress and provide timely updates to ensure on-time completion
- Maintain a productive and efficient workshop environment
- Confirm availability and accuracy of special-order parts for scheduled jobs
- Track and report repeat repair causes to the Service Manager
- Conduct quality control inspections to uphold service standards
- Schedule backup jobs to maximise workshop utilisation during quieter periods
- Plan staffing levels to meet overtime and workload demands
- Assist with vehicle inspections and road tests alongside customers when required
- Resolve customer service issues promptly and professionally
- Drive a strong safety culture in the Workshop
What you bring
- Qualified Technician with diagnostics expertise
- Strong verbal and written communication skills
- Excellent time management and organisational abilities
- High attention to detail and accuracy
- Self-driven with strong planning and prioritisation skills
- Proficient computer skills and ability to learn new systems
- Proven leadership qualities with the ability to motivate and guide a team
- Drivers Licence
About Mercedes-Benz Adelaide?
Mercedes-Benz Adelaide is a premium passenger car dealership, a subsidiary of the CMV Group of companies that employs over 2000 staff and are a proud South Australian owned and operated family business celebrating over 92 years in business.
As an equal opportunity employer, Mercedes-Benz Adelaide seeks the best, most talented people available.
We pride ourselves on our commitment to customer service and an outstanding ownership experience.
Our success is driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect.
These are applied in equal measures to our employees, customers and the community and demonstrated by everyone within our businesses.
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Workshop Controller in Adelaide employer: Commercial Motor Vehicles Pty Ltd.
At CMI Hino Regency Park, we pride ourselves on being an exceptional employer that values teamwork and professional growth. Our supportive work culture fosters collaboration and innovation, while our commitment to employee development ensures that you have ample opportunities to enhance your skills and advance your career in the automotive industry. Located in a vibrant community, we offer competitive benefits and a dynamic environment where your contributions directly impact customer satisfaction and team success.
Contact Details:
Commercial Motor Vehicles Pty Ltd. Recruitment Team
