CommBank is seeking a Senior Analyst in Advanced Analytics to work on customer complaints data, transforming and analyzing complex datasets with SQL and Python.
The role focuses on uncovering trends, applying AI techniques, and delivering trusted insights that influence product and service improvements for better customer outcomes. You will build reporting and visualisations for senior stakeholders and collaborate across teams to drive action.
Senior Analytics Analyst, Customer Insights & AI in Sydney employer: CommBank
CommBank is an exceptional employer that prioritises employee growth and inclusivity, making it a fantastic place for the Workforce Effectiveness Lead role. With a strong focus on innovation and collaboration, employees are encouraged to develop their skills in a supportive environment that embraces diversity and fosters meaningful contributions to the future of work. Located in a vibrant community, CommBank offers unique opportunities to engage with cutting-edge technologies and shape the workforce landscape while enjoying a culture that values respect and accessibility.