Head of Market Research & Customer Insights Transformation in Sydney

Head of Market Research & Customer Insights Transformation in Sydney

Sydney Full-Time 56250 - 68750 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead market research and customer insights transformation using AI and data-driven strategies.
  • Company: Commonwealth Bank of Australia, a leader in banking innovation.
  • Benefits: Competitive salary, career advancement, and a dynamic work environment.
  • Other info: Join a multidisciplinary team focused on enterprise-wide transformation.
  • Why this job: Shape the future of banking with cutting-edge insights and transformative leadership.
  • Qualifications: Proven experience in market research and team leadership.

The predicted salary is between 56250 - 68750 $ per year.

Commonwealth Bank of Australia seeks a senior leader to drive market research across the group, delivering customer insights to inform business decisions and增强客户体验.

You will transform workflows with AI, build data foundations and data products, and establish in-house end-to-end capabilities, including customer panels.

You will lead a multidisciplinary team and collaborate with stakeholders to deliver enterprise-wide transformation and maintain the bank's competitive advantage.

Head of Market Research & Customer Insights Transformation in Sydney employer: CommBank

CommBank is an exceptional employer that prioritises employee growth and inclusivity, making it a fantastic place for the Workforce Effectiveness Lead role. With a strong focus on innovation and collaboration, employees are encouraged to develop their skills in a supportive environment that embraces diversity and fosters meaningful contributions to the future of work. Located in a vibrant community, CommBank offers unique opportunities to engage with cutting-edge technologies and shape the workforce landscape while enjoying a culture that values respect and accessibility.

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Contact Details:

CommBank Recruitment Team

We think you need these skills to ace Head of Market Research & Customer Insights Transformation in Sydney

Market Research
Customer Insights
AI Transformation
Data Foundations
Data Products
End-to-End Capabilities
Team Leadership