Chapter Lead, Customer Service Strategy & Communications in Sydney

Chapter Lead, Customer Service Strategy & Communications in Sydney

Sydney Full-Time On-site
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CommBank is seeking a Chapter Lead for Customer Service Direct Strategy, Communications and Events in Sydney. This permanent role leads the EGM Office across Strategy, Communications & Digital and Events, shaping the narrative and ensuring high-impact delivery.

You will develop and coach a multidisciplinary team, align work to the strategic plan, and manage senior stakeholder relations. You will drive the annual planning cycle, coordinate leadership communications, and oversee key board and

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Chapter Lead, Customer Service Strategy & Communications in Sydney employer: CommBank

CommBank is an exceptional employer that prioritises employee growth and inclusivity, making it a fantastic place for the Workforce Effectiveness Lead role. With a strong focus on innovation and collaboration, employees are encouraged to develop their skills in a supportive environment that embraces diversity and fosters meaningful contributions to the future of work. Located in a vibrant community, CommBank offers unique opportunities to engage with cutting-edge technologies and shape the workforce landscape while enjoying a culture that values respect and accessibility.

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Contact Details:

CommBank Recruitment Team