Senior Data Scientist - GenAI & NLP for Customer Experience

Senior Data Scientist - GenAI & NLP for Customer Experience

Full-Time On-site
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CommBank is seeking a Senior Data Scientist to lead GenAI, NLP and Agentic AI initiatives in Wealth & Private Banking. You will design, build and productionise customer-centric AI solutions, partnering with product, technology and business stakeholders to lift service quality and insights.

You'll move AI projects from prototype to production, mentor the squad, set technical direction and ensure governance, safety and explainability across models and workflows.

Senior Data Scientist - GenAI & NLP for Customer Experience employer: CommBank

CommBank is an exceptional employer that prioritises employee growth and inclusivity, making it a fantastic place for the Workforce Effectiveness Lead role. With a strong focus on innovation and collaboration, employees are encouraged to develop their skills in a supportive environment that embraces diversity and fosters meaningful contributions to the future of work. Located in a vibrant community, CommBank offers unique opportunities to engage with cutting-edge technologies and shape the workforce landscape while enjoying a culture that values respect and accessibility.

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Contact Details:

CommBank Recruitment Team