Please note that rosters are predetermined. Beforeapplyingplease ensure you are available to cover the following roster
Clayton Branch - Customer Banking Specialist:23 hours per week
Monday 9.30am - 4.00pm
Tuesday 11.00am - 4.00pm
Thursday 12.00pm - 4.00pm
Friday 12.00pm - 4.00pm
Do workthat matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We have been serving our local communities for over 100 years with market leading products, services & technology.
What we do has a real impact at all stages of people's lives – whetherit'sopening your first account, saving for a wedding, buying your first home, or planning for your retirement. Working with us in RBS meansyou'llpositivelyimpactour customers' lives and ensure that when they need us,we'rethere for them.
See yourself in our team
As the Customer Banking Specialist in ourClayton Branch,you'llbe theface of Commbank & thefirst personcustomersspeak with, you will:
Greet each customer & clearly understand theirenquiry, guiding the customer to theappropriate channel
Build personal connection with customers through meaningful conversations to enhance theirexperience
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Be aware of movements within the branch, ensuringit'srunning effectively & efficientlyandthatcustomers are satisfied with their experience
We'reinterested in people who have:
A proventrack recordof delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellentcommunication skills & display all the right behaviours tomaintainan approachable & professional demeanour
Theability to manage customer expectationswith a professional presence
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
With us,you'llhelp customers make informed financial decisions to achieve their goals.
'Aboriginal &/or Torres Strait Islander people encouraged to apply'
Customer Banking Specialist - Clayton in Monash employer: CommBank
CommBank is an exceptional employer that prioritises employee growth and inclusivity, making it a fantastic place for the Workforce Effectiveness Lead role. With a strong focus on innovation and collaboration, employees are encouraged to develop their skills in a supportive environment that embraces diversity and fosters meaningful contributions to the future of work. Located in a vibrant community, CommBank offers unique opportunities to engage with cutting-edge technologies and shape the workforce landscape while enjoying a culture that values respect and accessibility.
