CommBank is seeking an Estate Settlement and Services Specialist to respond to deceased estate inquiries, acting as the liaison between branches and informants during the initial notification process, while supporting existing estate matters with empathy and care.
You will guide customers through sensitive situations, deliver high-quality service, and uphold SOPs and standards. The role emphasizes emotional intelligence, problem-solving, and collaborative teamwork in a hybrid work setting.
Estate Settlement Support Specialist (Hybrid) in Melbourne employer: CommBank
CommBank is an exceptional employer that prioritises employee growth and inclusivity, making it a fantastic place for the Workforce Effectiveness Lead role. With a strong focus on innovation and collaboration, employees are encouraged to develop their skills in a supportive environment that embraces diversity and fosters meaningful contributions to the future of work. Located in a vibrant community, CommBank offers unique opportunities to engage with cutting-edge technologies and shape the workforce landscape while enjoying a culture that values respect and accessibility.
