At a Glance
- Tasks: Engage with customers, support their banking needs, and provide solutions.
- Company: Join CommBank, a trusted name in banking for over 100 years.
- Benefits: Part-time hours, competitive pay, and a chance to make a real impact.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Help customers achieve their financial dreams while building your career.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 19.8 - 24.2 $ per hour.
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:
- Part Time Roster (30.25 hours per week):
- Monday: 9.15am - 4.00pm
- Tuesday: 9.30am - 4.00pm
- Thursday: 9.30am - 4.00pm
- Friday: 9.30am - 4.00pm
Do work that matters. As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers' lives, and be there for them when they need us.
As the Customer Banking Specialist in our North Sydney Branch, you’ll:
- Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
- Support customers with enquiries, maintenance on accounts and process applications for credit products.
- Provide options for the customer through education & demonstration of our in-branch technology and digital banking options.
- Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.
We’re interested in hearing from people who have:
- Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
- Excellent communication skills & the ability to articulate financial terms in a clear way.
- The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do.
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers.
With us, you’ll help customers make the right financial decisions and achieve their dreams.
At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you.
Customer Banking Specialist – North Sydney in Geelong employer: CommBank
CommBank is an exceptional employer that prioritises employee growth and inclusivity, making it a fantastic place for the Workforce Effectiveness Lead role. With a strong focus on innovation and collaboration, employees are encouraged to develop their skills in a supportive environment that embraces diversity and fosters meaningful contributions to the future of work. Located in a vibrant community, CommBank offers unique opportunities to engage with cutting-edge technologies and shape the workforce landscape while enjoying a culture that values respect and accessibility.
