Publisher Account Manager in Sydney

Make your mark at Comcast - a Fortune 30 global media and technology company. We reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. Comcast Australia is growing and we're looking for exceptional talent to support our FreeWheel customers.

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. We are looking for a highly motivated and detail-oriented Account Manager (Publishers/Supply) to join our Australia & New Zealand team. This role focuses on working with premium publisher partners to manage and optimize relationships within FreeWheel's products, ensuring seamless utilization of our systems and efficient execution of programmatic and IO-based deals.

Core Responsibilities:

• Act as a trusted expert in clients' business objectives for FreeWheel's products, partnering with premium publisher partners to ensure optimal utilization and understanding of our systems.
• Build and deepen relationships with key stakeholders at premium publisher partners, while identifying and engaging new contacts to support account growth.
• Use product expertise and data-driven insights to design joint solutions that achieve customer objectives; contribute to and execute account plans grounded in a strong understanding of business and technical goals.
• Proactively and reactively troubleshoot delivery and performance issues across programmatic and IO-based deals; optimize deal setup, pacing and performance.
• Function as a programmatic subject matter expert for internal teams and external publishers.
• Provide weekly insights into supply performance to premium publisher partners, identifying trends and potential opportunities for additional yield.
• Coordinate cross-functionally to ensure timely resolution of issues and successful delivery of customer objectives.
• Regular, consistent and punctual attendance.
• Other duties and responsibilities as assigned.

Preferred Qualifications:

• 5+ years of experience in digital advertising, programmatic media, or a related industry.
• Publisher or Broadcaster experience preferred.
• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Good understanding of supply-side platforms (SSPs), ad serving technologies, and the programmatic advertising landscape.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Exceptional communication and relationship management skills.
• Proficiency in Microsoft Excel and other relevant analytical tools.
• Ability to multitask, work independently, and thrive in a fast-paced environment.

Comcast Australia is committed to supporting our FreeWheel customers and fostering a culture of inclusion. Employees at all levels are expected to understand our Operating Principles, own the customer experience, and drive results and growth.