Ourclient is a globally renowned marine capital equipment manufacturing company.Due to continued growth, they are seeking an experienced and competent ServiceManager to lead its Australian operations.
Service Manager
(Based in Perth, Australia)
ORGANISATION :
Reportingto the Managing Director, this pivotal role will lead service operations and willprovide high-level technical support totheservice team. You will lead an expert team of Service Engineers, and will bethe principal contact for technical and field-service matters. You will ensuresafe, reliable, and commercially sound outcomes for installation,commissioning, maintenance, and major overhauls. This is a full-time, hands-onleadership role combining high-level expertise, team development and commercialaccountability.
YOUR RESPONSIBILITIES:
- Service Operations& Delivery: Plan, prioritise, andcoordinate field service, workshop, and commissioning activities acrossAustralia, New Zealand, and, where required, the wider region. Manage resourceallocation to balance safety, quality, and tight maritime schedules.
- TechnicalLeadership and Customer Support: Actas the lead local technical focal point and provide expert guidance oninstallation, troubleshooting, and repairs for specialized marine equipment.
- Team andWorkshop Management: Mentor and leada team of Service Engineers and Technical Support staff. Oversee workshopworkloads, ensuring repairs strictly align with OEM technical instructions andquality frameworks.
- Commercial andSafety Accountability: Demonstratevisible leadership in work health and safety. Review service scope, subcontractrequirements and monitor job progress.
Requirements
YOUR PROFILE
- Tertiary degree, diploma, ortrade qualification in Mechanical, Marine, or a related engineering discipline.
- Approximately 8-10 years of relevant experience in marine,heavy mechanical, or field service operations.
- Proven experience in leading anddeveloping service engineers, technicians or subcontractors in a multi-siteenvironment.
- Experience with powertransmission system, bearings, gearboxes and machining will be an advantage
- Exceptional communication skillswith the commercial acumen to manage client relationships, warrantyinvestigations, and technical reporting.
- Willingness to undertakedomestic and international travel as required.
OUR OFFER
- Leadership position with a global maritime OEM.
- Join a leading and financially stable MNC in theindustry
- Collaborative environment with opportunity for careerdevelopment
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