Restaurant Supervisor | Monday to Friday
Collins Square Hospitality Group – Melbourne VIC
To ensure a high standard of service and to direct the team to provide delightful, attentive and prompt service experience to all guests. In order to maximise guest satisfaction and company's profitability, in an atmosphere of high team member morale.
Key responsibilities
Upholds performance standards and leads by example
Shows consideration to all guests whilst being mindful of their individual circumstances and requirements
Acknowledges guests by name
Commits to setting and achieving the highest levels of guest satisfaction
Upholds the highest ethical and professional standards
Presents facilities in the best way possible at all times, committing to the highest standards of personal presentation
Observes outlet rules and security requirements
Monitors equipment and machinery
Ensures key service standards in the outlet are adhered to
Manages team member breaks in accordance with the applicable award
Manage day to day reservations
Assist in projects as required by the F&B Manager
About you
Attends on-the-job, vocational and behavioural training regularly to enhance skills
Attends and learns food and beverage operation via on-the-job training
Attends food and beverage product knowledge training regularly
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Restaurant Supervisor - Guest Experience Lead (Mon-Fri) in Melbourne employer: Collins Square Hospitality Group
Collins Square Hospitality Group is an exceptional employer located in the vibrant heart of Melbourne, offering a dynamic work environment where team members are encouraged to thrive. With a strong focus on employee growth through regular training and development opportunities, we foster a culture of collaboration and high morale, ensuring that every staff member feels valued and empowered to deliver outstanding service. Join us for a rewarding career where your contributions directly enhance guest experiences and the overall success of our establishment.
Contact Details:
Collins Square Hospitality Group Recruitment Team
