Guest‑Focused Food & Beverage Attendant (Mon–Fri) in Melbourne

Guest‑Focused Food & Beverage Attendant (Mon–Fri) in Melbourne

Melbourne Full-Time On-site
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Food & Beverage Attendants | Monday to Friday

Collins Square Hospitality Group – Melbourne VIC

To provide a delightful, attentive and prompt service experience to all guests, in order to maximise guest satisfaction and company's profitability, in an atmosphere of high team member morale. Casual roles also available

Key responsibilities

Acknowledge and recognise the importance of all guest patronage

Consider yourself a Food & Beverage Salesperson

Show consideration to all guests whilst being mindful of their individual circumstances and requirements

Follow the sequence of service or order of proceedings

Commit to setting and achieving the highest levels of guest satisfaction

Commit to upholding the highest ethical and professional standards

Supply Food & Beverage orders prior to the ordered time

Present facilities in the best way possible at all times, whilst committing to the highest standards of personal presentation so that you appear professional, attentive and confident

Take responsibility and always act with a sense of urgency, providing prompt communication of guests requests to your Supervisor

Review sequence of service for adjustments using initiative during downtimes

About you

Honesty is essential in everything you do

Loyalty is recognised and valued

Safety of team members and guests is always a priority

Attend on-the-job, vocational and behavioural training regularly to enhance skills in own and related areas and to develop multifunctionality

Attend food and beverage product knowledge training regularly

Demonstrate positive attitude and consistent high levels of work standard

Show attention to detail and anticipate the needs of guests

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Guest‑Focused Food & Beverage Attendant (Mon–Fri) in Melbourne employer: Collins Square Hospitality Group

Collins Square Hospitality Group is an exceptional employer located in the vibrant heart of Melbourne, offering a dynamic work environment where team members are encouraged to thrive. With a strong focus on employee growth through regular training and development opportunities, we foster a culture of collaboration and high morale, ensuring that every staff member feels valued and empowered to deliver outstanding service. Join us for a rewarding career where your contributions directly enhance guest experiences and the overall success of our establishment.

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Contact Details:

Collins Square Hospitality Group Recruitment Team