Customer Development Manager in Sydney

Colgate-Palmolive is a leading consumer product company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Reporting to the Customer Development Team Leader, the Customer Development Manager - National Metcash is responsible for the achievement of a broad range of commercial objectives across all categories, within the national Metcash business. You will lead the delivery of the National Business Plan and key growth strategies, as well as maximising support for new line launches and return on promotional investment.

Critical to this exciting role, is an ability to work within a cross functional team in a fast paced environment with numerous internal and external stakeholders. The ability to simultaneously manage a large number of projects is integral to success in this role. Working closely with the entire Independents CDT, field sales team and Retail Marketing team, you will be responsible for bringing our strategies and plans to market and optimising on an ongoing basis to ensure they remain effective.

Another crucial element of your success in this role is your ability to coach, develop and empower your direct reports, two Customer Development Executives, to excel in their roles, confidently engage and win with their customers and develop the key skills required to progress within the organisation.

Responsibilities:

• Building and managing successful relationships with key stakeholders, both internally and externally.
• Development of promotional strategy and action plans to maximise growth, including post-event analysis and recommendations.
• Monitoring sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement.
• Implementing and maintaining Category Management initiatives within the independent trade, developed in partnership with the Category & Shopper Development Manager.
• Partner with state field operations teams to ensure all strategies, plans and programs are implemented with excellence at field level.
• Managing, coaching and developing two direct reports - Health & Beauty and Home Customer Development Executives.

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.