Digital Ecommerce Mktg Manager in Sydney

Hill’s is on the hunt for energetic go-getters who are ready to make the world a better place for pets and people alike!

About Us: Hill’s Pet Nutrition - A Colgate-Palmolive Company. Hill’s Pet Nutrition is a global leader in science-backed pet nutrition. As the #1 trusted & Vet recommended Pet Food brand in Australia, Hill’s Pet Nutrition combines over 85 years of science to deliver superior nutrition to millions of pets worldwide every year. Our Purpose? Transforming the lives of millions of pets through groundbreaking innovation, outstanding nutrition, and committed people. Our culture? Built from valuing diversity, sustainability and inclusion which is rooted in our core values of being Caring, Courageous and Inclusive.

Role Summary: In this role you will be a master of leading the development of insight-based consumer centric digital eCommerce programs. Managing the day to day spend and implementation of acquisition, conversion & loyalty driving activity for our brands within the omnichannel environment. This role will develop and implement strategic plans to elevate shopper engagement and the Hill’s portfolio within customers ecosystems and digital shelves.

Responsibilities:

• Own all elements of the Digital eCommerce marketing strategy across different touchpoints and retailers.
• Work with pureplay and Omni CDMs to activate joint retailer digital marketing investment.
• Be a master of digital shelf basics, understanding retailer algorithms and using this to influence onsite search, drive ratings and reviews, enhanced content & best in class PDP and Brand store executions.
• Partner with the customer development teams to action opportunities.
• Stay on top of the latest eCommerce insights and trends and share these to elevate eCommerce knowledge within the wider commercial team along with our customers.
• Find and test new innovative ways to improve digital metrics including customer acquisition cost, conversion rate, average order value and auto delivery metrics as well as A/B content testing and UX/UI testing.
• Partner with Vet CD and field teams to maximise digital commerce opportunities.
• Understand opportunities and partner with the marketing brand teams and content designer to provide content that drives consideration and conversion.
• Bring new ways of thinking and planning in an omni channel world to ensure a seamless shopper experience.
• Partner with cross-functional teams (shopper marketing, product, and sales).

Required Experience & Qualifications:

• Bachelor’s degree in business or marketing.
• At least 3-5 years digital ecommerce marketing experience required.
• Currently working across online customers in the consumer goods (or similar space).
• Strong understanding of search and digital shelf.
• Strong relationship building and networking skills to be able to work effectively across the organisation.
• Innovative and curious mindset.

Preferred Qualifications:

• Currently working across online customers in the consumer goods (or similar space).
• You are a collaborator by nature and believe that bringing together the best people will drive a brilliant culture and business.
• You are an innovator with a growth mindset and the ability to connect the dots with a high degree of curiosity.
• You possess a passion for data and analytics and love telling stories based on these insights.
• Working in a fast paced environment drives you and managing ambiguity is normal.
• Possess a passion for Omnichannel retailing, digital shopper experiences and building brands in a rapidly changing environment.

Equal Opportunity Employer: Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.