Business Analyst in Sydney

A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looking for a career-defining opportunity, take the next step and explore another way your work can have impact and make a difference.

About the team

People and Culture are dedicated to fostering an engaged and empowered workplace. One that’s strong, diverse and where our team members have exciting career pathways to choose from. We do it by making people’s lives easier through better experiences, useful tools, and by providing ongoing opportunities to learn and grow.

The Team

We’re a diverse bunch and we authentically celebrate this at Coles Group. Our People & Culture team work hard to create an inclusive workplace driven by support and empowerment. Working across our Centres of Excellence, P&C Central and Business Partnering, we focus on bringing out the best in our people, making their lives easier through better experiences, helpful tools, innovative tech, and ongoing career opportunities.

The P&C Business Analyst plays a critical role in the Digital Innovation team, a team responsible for assessing opportunities, defining requirements, and managing business impacts of system & process improvements that are aligned to transformational projects and the continuous improvement program. The primary focus of this role will be both working on strategic projects as part of our P&C Digital Roadmap and the continuous improvement program, both exciting and key initiatives aligned to the overarching P&C strategy. The role will be working with a diverse range of stakeholders across People & Culture, Digital/IT and other functional/business stakeholders.

About the role

• Facilitating stakeholder sessions with the aim to define and document business requirements and elicit business decisions to push initiatives forward.
• Defining end to end system and process solutions to meet the business requirements, ensuring that solutions have team member experience at the forefront.
• Documenting and updating new business processes.
• Identifying business impacts with stakeholders for input into change plans.
• Working with business, P&C process/service owners and dedicated change resources to execute.
• Assisting with business cutover/migration tasks.
• Driving and managing other continuous improvement initiatives as required.

About you and your skills

• Strong experience in a Business Analyst or similar role, supporting business stakeholders in a large/complex organisation.
• Experience working with HR/People systems & processes.
• SAP SuccessFactors experience preferred.
• Experience working within or with a HR/People Business Unit.
• Demonstrated ability to take complex business problems and deliver pragmatic solutions, challenge the status-quo, align to business/project goals, and ensure a superior end-user experience.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hot deals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start in our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support your family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We’re happy to adjust our recruitment process to support candidates with disability.