At a Glance
- Tasks: Lead the online team and ensure exceptional customer service at Coles Local.
- Company: Join Coles, a leading supermarket committed to community and customer satisfaction.
- Benefits: Enjoy discounts, recognition rewards, career development, and paid parental leave.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real impact in your community while developing your retail skills.
- Qualifications: Experience in retail management and strong customer service skills.
The predicted salary is between 49500 - 60500 $ per year.
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve.
Whether you’re in a store, distribution centre, manufacturing site or on the road, you’ll play an important part in how we achieve our purpose of helping Australians eat and live better every day.
About The Role
Reporting to the Store Manager, you’ll be responsible for the day-to-day management of our online team, customer service team, inventory, and office in charge activities.
You’ll be at the forefront of delivering exceptional customer service and profitability of your store and a highly experienced retail professional, accountable for your store’s inventory processes and financial management activities.
About You And Your Skills
- To be proactive in driving continuous improvement of process and procedures
- Able to influence and maintain effective working relationships with internal and external stakeholders
- To be customer obsessed and continually seek to better understand our diverse customers
- To promote a one team culture which celebrates success and puts our team members health, safety, and wellbeing first
What’s in it for you?
- More cash staying in your pocket Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
We also offer additional periods of double discount (10%) at various times throughout the year.
As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’.
You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you.
Discover and explore a variety of career development programs and job-specific training.
- Novated car leases Looking for a new car? We provide access to novated leasing for eligible team members.
- Investment in your future Become a part-owner of the Coles Group.
Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
- Paid parental leave We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- About The Recruitment Process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve.
We are committed to creating a workplace that is safe and respectful for our team.
We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability.
For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles. com. au
- Employment Type Full time
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Operations Trade Manager – Shenton Park employer: Coles Group
Coles Group Insurance is an exceptional employer that prioritises the safety and wellbeing of its employees at the Edinburgh Parks Distribution Centre in Adelaide. With a strong commitment to fostering a collaborative work culture, employees are encouraged to grow through continuous training and development opportunities while actively contributing to meaningful safety initiatives. The company offers competitive benefits and a supportive environment, making it an ideal place for those looking to make a positive impact in the FMCG and warehousing sector.
