At a Glance
- Tasks: Lead and manage critical incidents in a fast-paced telecom environment.
- Company: Join Optus, a leading telecom provider focused on resilience and crisis management.
- Benefits: Competitive salary, career growth, and the chance to work with industry experts.
- Other info: Work on a 24/7 roster at Macquarie Park with dynamic challenges.
- Why this job: Make a real difference by managing major incidents and improving network resilience.
- Qualifications: 5+ years in telecom, ITIL certified, and strong leadership skills required.
The predicted salary is between 90000 - 110000 $ per year.
Optus is seeking a Major Incident Manager to own end‑to‑end facilitation and management of Priority 1 and Priority 2 incidents across the Optus network. You will coordinate crisis activities, manage executive communications, and drive continuous improvement in incident response while working on a 24/7 onsite roster at Macquarie Park.
The role requires:
- At least five years of telecom network experience
- ITIL certification
- Strong vendor management
- The ability to lead multi‑party bridge calls
24/7 Major Incident Lead in Canberra employer: Coleambally
Hutcheon & Pearce is an exceptional employer, offering a supportive and inclusive work culture that values teamwork and professional growth. As Australia's largest family-owned John Deere dealership, we provide our employees with industry-leading training, attractive hourly rates, and genuine opportunities for career progression while working on cutting-edge agricultural and construction equipment in the beautiful Coleambally region. Join us to be part of a dedicated team that prioritises quality workmanship and customer satisfaction, all while enjoying the benefits of a monthly performance incentive and a weekly paid tool allowance.
