Colchester Machine Tool Solutions Pty Ltd - Seven Hills NSW
We are seeking a self-motivated, proactive and hard-working individual who is passionate about Manual and CNC Machines to join our Sydney team.
This role is crucial to provide applications and technical support to our customers in order to ensure the effective and efficient functioning of our machinery and equipment.
Key Responsibilities
- To test and prepare the machinery and equipment before dispatch to customers
- To demonstrate and train customers to run our machines effectively
- Manage all on site installations, commissioning, repairs and maintenance
- Diagnose errors or technical problems and determine appropriate solutions
- To liaise with team members in order to resolve technical issues with machinery and / or equipment
- Travel regionally and/or interstate as required
- To work in a team environment effectively
- To conduct your duties in the best interest of the company
- To complete detailed and timely service reports and other documentation
- To develop and maintain customer database
- To build positive and long-standing relationships with the customers
- Fitter and Turner and/or Certificate III/IV or Equivalent Mechanical Engineering-qualification
- CNC Programmingis also necessary
Experience
- 3-5 years of servicing experience on the same or similar machines would be advantageous
Customer Communication
- Ability to communicate clearly and succinctly, both written and verbal is desirable
- Proactively contacting customers and prospective customers for servicing of their machines
Specific skills
- Understanding of Technical Machinery and Equipment
Documentation & Compliance
- Car License
- Electrical License (optional)
Personal Characteristics
Proactive, Pragmatic and Action Oriented
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Field Service Technician in Sydney employer: Colchester Machine Tool Solutions Pty Ltd
Colchester Machine Tool Solutions Pty Ltd is an exceptional employer that values innovation and employee development, offering a dynamic work culture in the heart of Seven Hills, NSW. With a strong focus on training and career growth, employees benefit from hands-on experience with cutting-edge technology while enjoying a supportive environment that encourages collaboration and professional advancement.
Contact Details:
Colchester Machine Tool Solutions Pty Ltd Recruitment Team