At a Glance
- Tasks: Design and enhance ServiceNow solutions while collaborating with diverse teams.
- Company: Join a leading tech company committed to innovation and inclusivity.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a supportive team that values your contributions and career development.
- Why this job: Make a real impact by optimising enterprise solutions in a dynamic environment.
- Qualifications: Experience in ServiceNow development and strong problem-solving skills.
The predicted salary is between 90000 - 110000 $ per year.
We are currently seeking an experienced Service Now Developer to design, build, and enhance Service Now solutions within a complex enterprise environment.
This role provides the opportunity to work across a broad range of Service Now capabilities, partnering closely with business stakeholders, architects, and delivery teams to deliver scalable, secure, and high-performing platform solutions.
You will play a key role in solution design, platform configuration, workflow automation, and continuous improvement initiatives, helping organisations maximise the value of their Service Now investment.
Key Responsibilities
- Design, configure, and enhance Service Now solutions aligned to business and operational requirements.
- Develop and maintain Service Now applications, workflows, forms, catalog items, business rules, notifications, and integrations.
- Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.
- Configure and support Service Now modules, with a particular focus on Governance, Risk and Compliance (GRC) and Integrated Risk Management (IRM).
- Design and implement automated workflows that improve operational efficiency and reduce manual effort.
- Build and maintain integrations between Service Now and enterprise applications, databases, and third-party platforms.
- Develop reusable components, configuration templates, and platform standards that promote consistency and scalability.
- Troubleshoot platform issues, perform root cause analysis, and implement sustainable solutions.
- Support testing, deployment, and release activities across development, test, and production environments.
- Create and maintain technical documentation, configuration guides, and operational procedures.
- Work closely with architects and platform teams to ensure solutions align with enterprise architecture standards and security requirements.
- Contribute to continuous improvement initiatives through platform optimisation, automation opportunities, and adoption of Service Now best practices.
Skills & Experience
- Proven experience as a Service Now Developer in enterprise-scale environments.
- Strong hands-on experience developing and configuring Service Now applications and workflows.
- Experience working with Service Now modules such as ITSM, ITOM, CSM, HRSD, GRC, or IRM.
- Strong knowledge of Java Script, Service Now scripting, Flow Designer, Integration Hub, and platform automation capabilities.
- Experience designing and supporting Service Now integrations using REST APIs, SOAP services, and other integration technologies.
- Familiarity with Service Now data models, CMDB, catalog management, and platform governance practices.
- Experience working with Agile delivery methodologies and cross-functional project teams.
- Strong analytical and problem-solving skills with the ability to troubleshoot complex platform issues.
- Excellent communication and stakeholder management skills.
- Experience producing technical documentation, solution designs, and support artefacts.
- Understanding of security, governance, and compliance requirements within enterprise platforms.
- Exposure to GRC and IRM implementations would be highly advantageous.
Cognizant is committed to providing Equal Employment Opportunities.
Successful candidates will be required to undergo a background check.
Cognizant is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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ServiceNow Developer in Sydney employer: Cognizant
As a leading player in the Workday ecosystem, our company offers an exceptional work environment that fosters innovation and collaboration. We prioritise employee growth through comprehensive training programs and mentorship opportunities, ensuring that our team members are equipped to excel in their roles. Located in a vibrant area, we provide a supportive culture that values work-life balance and encourages meaningful contributions to client success.
