We are seeking a proactive CloudOps Engineering Lead with strong cloud production support experience, proven team leadership, and a passion for platform improvement. This role is ideal for someone who thrives in fast-paced environments, enjoys solving complex infrastructure challenges, and is motivated to mentor and grow a CloudOps team.
Key Responsibilities
- Lead, mentor, and manage CloudOps Engineers, providing technical guidance and career development support
- Conduct one‐on‐ones, performance reviews, and goal‐setting sessions
- Define and enforce CloudOps standards, processes, and best practices
- Drive sprint planning, prioritization, and workload distribution
- Act as the escalation point for critical incidents and complex infrastructure issues
- Align cloud strategy with business objectives in collaboration with senior leadership
- Foster a culture of continuous improvement, knowledge sharing, and accountability
- Coordinate cross‐functional initiatives with development, security, and DevOps teams
- Production Support & Cloud Operations
- Manage and support production AWS infrastructure including EC2, ECS, Lambda, RDS, S3, CloudFront, and Load Balancers, ensuring high availability and performance
- Design, review, and maintain architectures aligned with the AWS Well‐Architected Framework
- Troubleshoot and resolve infrastructure and application issues in a timely manner
- Monitor system health and performance using tools such as CloudWatch, New Relic, or similar platforms
- Maintain and improve CI/CD pipelines to support reliable cloud deployments
- Apply networking fundamentals (IP addressing, routing, DNS, firewalls) to diagnose and resolve connectivity issues
- Manage resource provisioning, capacity planning, and AWS cost optimization
- Oversee on‐call rotations, incident response, and post‐incident reviews (PIRs)
- Track and report on SLAs, SLOs, and KPIs to measure system reliability and team performance
Required Skills & Experience
- 7+ years of hands‐on AWS experience, including EC2, Route 53, S3, RDS, Lambda, IAM, VPC, and CloudFormation
- Proven experience mentoring engineers and managing stakeholders
- Strong experience with observability and monitoring tools such as CloudWatch, New Relic, Datadog, or Prometheus
- Solid networking knowledge: IP addressing, routing, NAT, VPNs, and load balancing
- Proficiency with Infrastructure as Code (IaC) tools such as Terraform, Terragrunt, or CloudFormation
- Familiarity with CI/CD tools (e.g., GitLab CI)
- Demonstrated experience with AWS cost management and optimization
- Excellent problem‐solving, communication, and leadership skills
Preferred Qualifications
- AWS Certification (Associate or Professional level)
- Experience implementing security best practices and managing IAM policies
- Containerization experience with Docker, ECS, and/or EKS
CloudOps Engineering Lead employer: Coforge
Join a dynamic team in Brisbane where your expertise as a Senior Database and Middleware Administrator will be valued and nurtured. We offer a collaborative work culture that prioritises employee growth through continuous learning opportunities and professional development. Enjoy competitive benefits, a focus on work-life balance, and the chance to contribute to mission-critical systems that drive our success.
