At a Glance
- Tasks: Assist customers with inquiries and provide top-notch support in a friendly environment.
- Company: Join a supportive team in the banking and financial services sector.
- Benefits: Enjoy flexible hours, comprehensive training, and staff discounts.
- Other info: Work from home options and regular social activities included.
- Why this job: Make a difference by helping people while building your career.
- Qualifications: Customer service experience and a Year 12 qualification are preferred.
The predicted salary is between 36000 - 44000 $ per year.
Job Type: Permanent position | Full time position
Job Description
Our employer is looking for a Customer Service Representative to join a supportive team focused on delivering outstanding customer experiences.
This role is ideal for someone who enjoys helping people, solving problems, and building a career in banking or financial services.
The successful candidate will handle inbound calls and assist with account enquiries, card replacements, online banking support, transaction investigations, fraud related enquiries, and customer feedback, while following strict identification and compliance procedures.
Customer service experience is highly regarded, along with strong computer skills, resilience, professionalism, and a Year 12 qualification or equivalent.
Full time paid training is provided, with flexible part time and full time roster options available, plus work from home opportunities for eligible employees.
In return, candidates can enjoy comprehensive training, staff discounts, healthcare savings, performance incentives, and regular social activities within a friendly and engaging workplace.
Customer Service Representative employer: COFF - Southport
Join a dynamic team as an Apprentice Electrician where you'll gain hands-on experience installing cutting-edge solar technology, home batteries, and EV chargers. Our supportive work culture prioritises safety and respect for customers' homes, while offering ample opportunities for professional growth through training with industry-leading systems. Located in a vibrant community, we foster a collaborative environment that values teamwork and innovation, making us an excellent employer for those seeking meaningful and rewarding careers.
