At a Glance
- Tasks: Provide phone-based support to guide clients through aged care programs.
- Company: Join COFF - Palm Beach, a leader in aged care services.
- Benefits: Flexible hours, supportive team, and meaningful work.
- Other info: Permanent part-time role with opportunities for growth in the aged care sector.
- Why this job: Make a difference in people's lives while developing your communication skills.
- Qualifications: Strong listening skills and a passion for helping others.
The predicted salary is between 50715 - 61985 $ per year.
COFF - Palm Beach is seeking a Client Services Officer for a permanent part-time/fixed-term role in aged care support.
You will guide callers to funded programs, explain eligibility clearly, and maintain warm, professional communication on every call.
The role emphasizes structured, phone-based service with accurate listening and steady use of multiple systems to help clients navigate options.
Phone-Based Aged Care Support Specialist in Tweed Heads employer: COFF - Palm Beach
COFF - Palm Beach offers a supportive work environment where employees can make a practical difference in the lives of clients seeking aged care support. The company emphasizes clear communication and dependable service, providing opportunities for professional growth in a structured, phone-based setting. Employees are encouraged to maintain warmth and clarity while managing operational targets, fostering a culture of teamwork and dedication.