Phone-Based Aged Care Support Specialist in Tweed Heads

Phone-Based Aged Care Support Specialist in Tweed Heads

Tweed Heads Part-Time 50715 - 61985 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide phone-based support to guide clients through aged care programs.
  • Company: Join COFF - Palm Beach, a leader in aged care services.
  • Benefits: Flexible hours, supportive team, and meaningful work.
  • Other info: Permanent part-time role with opportunities for growth in the aged care sector.
  • Why this job: Make a difference in people's lives while developing your communication skills.
  • Qualifications: Strong listening skills and a passion for helping others.

The predicted salary is between 50715 - 61985 $ per year.

COFF - Palm Beach is seeking a Client Services Officer for a permanent part-time/fixed-term role in aged care support.

You will guide callers to funded programs, explain eligibility clearly, and maintain warm, professional communication on every call.

The role emphasizes structured, phone-based service with accurate listening and steady use of multiple systems to help clients navigate options.

Phone-Based Aged Care Support Specialist in Tweed Heads employer: COFF - Palm Beach

COFF - Palm Beach offers a supportive work environment where employees can make a practical difference in the lives of clients seeking aged care support. The company emphasizes clear communication and dependable service, providing opportunities for professional growth in a structured, phone-based setting. Employees are encouraged to maintain warmth and clarity while managing operational targets, fostering a culture of teamwork and dedication.

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Contact Details:

COFF - Palm Beach Recruitment Team

We think you need these skills to ace Phone-Based Aged Care Support Specialist in Tweed Heads

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Team Collaboration
Customer Service