At a Glance
- Tasks: Support customers in optimising our autonomous software platform and resolve technical challenges.
- Company: Join a forward-thinking company focused on customer success and innovation.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Dynamic team environment with potential for career advancement.
- Why this job: Be at the forefront of tech, helping customers thrive with cutting-edge solutions.
- Qualifications: Strong problem-solving skills and a passion for technology.
The predicted salary is between 121500 - 148500 $ per year.
Factory is seeking a Technical Support Engineer to help customers maximize value from our developer‑centric platform.
This role sits at the intersection of customer success, product management and engineering, and you will work with customers to resolve architecture, performance and operational challenges.
You will collaborate with leadership and technical teams to ensure scalable operations as we scale, shaping how we deliver autonomous software and improve reliability across APAC customers.
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Tech Support Engineer for Autonomous Software Platform – Remote in Canberra employer: CodeRabbit
Factory is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about technology and customer success. With a focus on employee growth, we offer ample opportunities for professional development and the chance to work with cutting-edge autonomous software in a remote setting, allowing for a flexible work-life balance. Join us in shaping the future of our platform while enjoying the benefits of a supportive team environment and a commitment to excellence across the APAC region.
