At a Glance
- Tasks: Support customers in optimising our autonomous software platform and resolve technical challenges.
- Company: Join a forward-thinking company focused on customer success and innovation.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Dynamic team environment with potential for career advancement.
- Why this job: Be at the forefront of tech, helping customers thrive with cutting-edge solutions.
- Qualifications: Experience in tech support and strong problem-solving skills required.
The predicted salary is between 121500 - 148500 $ per year.
Factory is seeking a Technical Support Engineer to help customers maximize value from our developer‑centric platform.
This role sits at the intersection of customer success, product management and engineering, and you will work with customers to resolve architecture, performance and operational challenges.
You will collaborate with leadership and technical teams to ensure scalable operations as we scale, shaping how we deliver autonomous software and improve reliability across APAC customers.
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Tech Support Engineer – Remote in Adelaide employer: CodeRabbit
At Factory, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Remote Tech Support Engineer, you'll enjoy flexible working arrangements while contributing to cutting-edge technology that empowers our customers across the APAC region. We offer robust professional development opportunities, ensuring you grow alongside our rapidly expanding team, all while making a meaningful impact in the world of autonomous software.
