Branch Leader: Drive Service, KPIs & Growth in Newcastle

Branch Leader: Drive Service, KPIs & Growth in Newcastle

Newcastle Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to deliver exceptional service and achieve branch KPIs.
  • Company: Join Coates Thornton, a leader in customer service excellence.
  • Benefits: Permanent full-time role with bonuses and a company vehicle.
  • Other info: Enjoy a supportive environment focused on safety and teamwork.
  • Why this job: Make a real impact by motivating your team and driving growth.
  • Qualifications: Experience in leadership and a passion for customer service.

The predicted salary is between 63000 - 77000 $ per year.

Coates Thornton is seeking a Branch Manager to lead a team of customer and service professionals, safely delivering outstanding service and achieving branch KPIs.

You will motivate staff, manage quotes and hire agreements, and oversee asset management and P&L performance.

The role emphasizes safety, customer loyalty, and delivering a cohesive One Team approach. A permanent full-time position with a bonus plan and a company vehicle is offered.

Branch Leader: Drive Service, KPIs & Growth in Newcastle employer: Coates

Coates is an exceptional employer that prioritises the growth and development of its employees, offering flexible working options and a comprehensive wellbeing program. With a strong commitment to inclusivity and community support through initiatives like the Coates Foundation, employees can thrive in a dynamic work culture while contributing to meaningful projects. Join us in the Goldfields and Midwest region to lead a high-performing sales team and make a positive impact in the construction industry.

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Contact Details:

Coates Recruitment Team

We think you need these skills to ace Branch Leader: Drive Service, KPIs & Growth in Newcastle

Leadership Skills
Team Management
Customer Service Excellence
KPI Management
Motivational Skills
Asset Management
P&L Performance