At a Glance
- Tasks: Welcome patients, manage records, and ensure smooth operations in a busy medical practice.
- Company: Coastwide Eye Surgery, a leading specialist ophthalmology practice.
- Benefits: Competitive pay, free meals, team celebrations, and ongoing professional development.
- Other info: Comprehensive training provided and opportunities for growth across multiple locations.
- Why this job: Join a supportive team and make a real difference in patient care.
- Qualifications: Previous medical reception experience and strong communication skills preferred.
The predicted salary is between 37440 - 45760 $ per year.
- 12-month fixed-term contract (parental leave)
- 34 hours per week (rotating roster, Monday-Friday)
As a Medical Administrative Assistant, you will play an important role in creating a positive experience for our patients while ensuring the smooth day-to-day operation of the practice.
Key responsibilities
- Welcoming patients and providing exceptional customer service
- Answering telephone enquiries and scheduling appointments
- Managing confidential patient records and information
- Processing patient billing and online claims
- Performing administrative duties including recalls, appointment follow-up and attending to incoming correspondence
- Working collaboratively with doctors and colleagues across multiple practice locations
About you
- Previous medical reception experience (highly regarded)
- Excellent communication and interpersonal skills
- Strong customer service and data entry skills
- The ability to multitask and work effectively in a busy environment
- Well-developed problem-solving, organisational and time management skills
- Experience using Shexie or other medical practice management software (highly desirable)
- A positive attitude, willingness to learn and confidence in asking questions when needed
- The ability to build strong working relationships and contribute positively to a large team
- Willing and available to work across our Tuggerah, Erina and Morisset locations as required
- Available to work shifts rostered between the hours of 7:30am-5:30pm
- A supportive and welcoming team environment
- Comprehensive two-week onboarding and training program
- Ongoing support and professional development
Benefits
- Competitive remuneration (above award)
- Morning tea and lunch provided
- Regular team celebrations and social events
- The opportunity to be part of a workplace that values collaboration, respect and patient-focused care
About us
Coastwide Eye Surgery is a busy and well-established specialist ophthalmology practice, comprising 9 Ophthalmologists supported by a dedicated team of more than 45 clinical and administrative staff.
We are committed to delivering exceptional patient care.
Applications close 12 October 2026.
Suitable applicants may be contacted and interviewed prior to the closing date, so we encourage interested candidates to apply as soon as possible
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Medical Administrative Assistant in Gosford employer: Coastwide Eye Surgery
Coastwide Eye Surgery is an exceptional employer that fosters a supportive and welcoming team environment, making it an ideal place for a Medical Administrative Assistant to thrive. With comprehensive onboarding, ongoing professional development, and a culture that values collaboration and respect, employees enjoy competitive remuneration and regular team celebrations, all while contributing to outstanding patient care across multiple locations in Tuggerah, Erina, and Morisset.
