Senior Investor Services & Coaching Lead in Sydney

Senior Investor Services & Coaching Lead in Sydney

Sydney Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team in delivering top-notch investor services and coaching staff for success.
  • Company: Join Apex Group, a leading financial services firm in Sydney.
  • Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
  • Other info: Be part of a vibrant team focused on excellence and innovation.
  • Why this job: Make a real difference by enhancing member experiences and leading a dynamic team.
  • Qualifications: Experience in investor services and strong leadership skills required.

The predicted salary is between 82800 - 101200 $ per year.

The Apex Group in Sydney is seeking a Senior Business and Investor Services Support Associate to lead operations within the Contact Centre.

You will coach staff, deliver quality assurance, provide technical guidance, and escalate issues to ensure outstanding member and employer experiences.

You will monitor inquiries, support training, and develop knowledge management materials while maintaining service standards and compliance.

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Senior Investor Services & Coaching Lead in Sydney employer: CO_MGHLTD APEX GROUP HOLDINGS AUSTRALIA PTY LIMITED

At Apex Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and personal growth. Located in Wollongong, our team enjoys competitive remuneration, extensive training opportunities, and the chance to be part of a global leader in financial services, all while making a positive impact on society and the environment. Join us to accelerate your career in a supportive environment where your unique skills are valued and empowered.

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Contact Details:

CO_MGHLTD APEX GROUP HOLDINGS AUSTRALIA PTY LIMITED Recruitment Team

We think you need these skills to ace Senior Investor Services & Coaching Lead in Sydney

Coaching Skills
Quality Assurance
Technical Guidance
Issue Escalation
Customer Service
Training Development
Knowledge Management