Senior Superannuation Incidents & Complaints Analyst

Senior Superannuation Incidents & Complaints Analyst

Full-Time 68400 - 83600 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage incidents and complaints, ensuring compliance and collaboration with stakeholders.
  • Company: Join the Apex Group, a leader in asset management.
  • Benefits: Competitive salary, flexible work options, and career development opportunities.
  • Other info: Dynamic team environment with global impact.
  • Why this job: Make a real difference in superannuation while enhancing your skills.
  • Qualifications: RG 146 certification and strong incident management experience required.

The predicted salary is between 68400 - 83600 $ per year.

The Apex Group is seeking a Senior Incidents & Complaints Analyst (Superannuation Administration) based in Wollongong/Melbourne.

You will manage incidents and complaints across clients, ensuring compliance with laws, contracts, and SLAs, while collaborating with internal and external stakeholders.

The role requires RG 146, strong incident management skills, and a proactive mindset to drive remediation, prevention, and insights across our global asset management platform.

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Senior Superannuation Incidents & Complaints Analyst employer: CO_MGHLTD APEX GROUP HOLDINGS AUSTRALIA PTY LIMITED

At Apex Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and personal growth. Located in Wollongong, our team enjoys competitive remuneration, extensive training opportunities, and the chance to be part of a global leader in financial services, all while making a positive impact on society and the environment. Join us to accelerate your career in a supportive environment where your unique skills are valued and empowered.

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Contact Details:

CO_MGHLTD APEX GROUP HOLDINGS AUSTRALIA PTY LIMITED Recruitment Team

We think you need these skills to ace Senior Superannuation Incidents & Complaints Analyst

Incident Management
Compliance Knowledge
Stakeholder Collaboration
Proactive Mindset
Remediation Skills
Analytical Skills
Problem-Solving Skills