At a Glance
- Tasks: Coordinate service maintenance and ensure top-notch customer satisfaction.
- Company: Join the successful CMV Group at Hallam Truck Centre.
- Benefits: Enjoy a free gym, competitive pay, and generous leave policies.
- Other info: Be part of a supportive team with great wellbeing initiatives.
- Why this job: Make a real impact while building a rewarding long-term career.
- Qualifications: Trade qualifications or relevant experience in the automotive industry.
The predicted salary is between 49500 - 60500 $ per year.
We are now seeking a newly created role of
Service & Contract Maintenance Coordinator to join our service team at our Hallam Truck Centre
Assume responsibility for providing the highest level of customer service and commitment by creating maintenance contracts & ensuring business and customer satisfaction throughout the term.
Amazing Employee Benefits!
- In return for your dedication and commitment you will receive excellent employee benefits:
- Onsite fully equipped FREE GYM
- Competitive and above award hourly rates $$
- Ongoing development opportunities with an opportunity to build a successful long-term career
- Generous parental leave and study leave policies
- Opportunities to access volunteer days, apply for study leave and parental leave
- Opportunities to support community partnerships with our Group CMV Foundation
- Become part of the longstanding and highly successful CMV Group of companies
- Enjoy annual company dinners, picnics and other wellbeing initiatives
- Improve yourwellbeingwith our CMV Care platform including access to income and health insurance programs as well as free monthly onsite Myotherapy treatments
- Your day will include
- Greet and assist customers in person or by phone and determine the customer’s needs and vehicle data
- Plan and coordinate the schedule of service maintenance in line with workshop capacity.
- Liaise with customers regarding invoice queries resolving any issues promptly.
- Prepare customised maintenance schedules to suit varying applications of customers.
- Present contract options to customers at point of vehicle sale and actively pursue new accounts
- Communicate repairs with customers, working closely with the workshop team and upselling additional works when possible.
- Ensure Customer Service matters are dealt with promptly and efficiently
- You will have
- Trade qualifications and or demonstrated industry / senior administration experience
- Previous automotive experience, preferred
- An ability to work autonomously and with a variety of key stakeholders
- Great customer focus and communication skills
- Exceptional computer literacy and sound organisational skills
- High levels of accuracy and attention to detail
- #J-18808-Ljbffr
Service & Contract Maintenance Coordinator in Melbourne employer: CMV Truck & Bus Pty
At CMV Truck & Bus Pty, we pride ourselves on being an excellent employer in Dandenong, offering a supportive work culture that values teamwork and professional growth. Our Heavy Vehicle Technicians benefit from ongoing training opportunities, competitive remuneration, and the chance to work with leading truck brands, all while contributing to a high standard of service and customer satisfaction. Join us to be part of a dynamic team where your skills are recognised and your career can flourish.
