Change Manager in Sydney

If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing.

We are looking for an experienced Change Manager for an 18 Month Max Term Contract to lead and embed transformational organisational, process and technology change across our online trading platform. This is a hands-on role suited to someone who can operate comfortably in a regulated financial-services environment, navigate complex stakeholder groups and translate transformation objectives into practical changes that will support the CMC strategic roadmap.

You will play a key role in preparing for change related to our key B2B white label stockbroking platform projects, internal efficiency and organisational change projects. You will be comfortable operating in a fast-paced, highly regulated financial services environment and will bring significant experience in managing change.

What you’ll be working on:

• Develop and execute the change management strategy and approach across the ANZ transformation programme.
• Assess the organisational, operational, technology and customer impacts of proposed changes.
• Develop integrated change plans covering process, people, technology, operating model and organisational impacts.
• Identify change dependencies, risks, resistance points and readiness requirements.
• Establish appropriate change governance, reporting and measurement.
• Translate future-state processes into clear impacts for employees, teams, roles and responsibilities.
• Support the development and implementation of new operating procedures, workflows, controls and ways of working.
• Identify opportunities to improve adoption through effective communications, training, coaching and reinforcement.
• Ensure changes deliver sustainable improvements rather than simply implementing new processes or technology.
• Develop clear, audience-appropriate communications explaining what is changing, why it is changing and what it means for affected people.
• Develop approaches to support managers in leading their teams through change.
• Establish baseline measures and track progress throughout the transformation.

What will help you be successful?

• 5+ years experience in organisational change management, business transformation or a related discipline.
• Demonstrated experience delivering change across complex business transformation programs.
• Experience working with process improvement, operational efficiency or customer-service transformation.
• Experience developing and executing communications, training, readiness and adoption strategies.
• Strong stakeholder management skills across frontline employees through to senior executives.
• Strong facilitation, influencing and relationship-management skills.
• Ability to work across business, operations and technology teams.
• Strong written and verbal communication skills.
• Experience working in financial services, banking, wealth management, payments, fintech or another regulated environment is highly desirable.

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work.