At a Glance
- Tasks: Support e-commerce operations and deliver excellent customer service.
- Company: Join ClubCo, a growing wholesale supplier with a supportive team culture.
- Benefits: Above-award pay, bonuses, and a laptop provided for remote work.
- Other info: Opportunity for increased hours and responsibilities as the business grows.
- Why this job: Gain valuable experience in e-commerce and marketing while working flexibly from home.
- Qualifications: Previous admin or e-commerce experience and strong customer service skills.
The predicted salary is between 16.2 - 19.8 $ per hour.
We're looking for a reliable and motivated E-Commerce Administration & Marketing Assistant to support our e-commerce operations and day-to-day admin. This role suits someone who enjoys variety, is highly organised, and takes pride in delivering excellent customer service.
Key responsibilities
- Customer service support via email and phone
- Managing supplier and customer communication, including daily liaison on product information and pricing
- Processing and managing customer orders through Shopify
- Maintaining Shopify site information and basic site formatting
- Data entry of supplier invoices into Xero
- Preparing and sending weekly to monthly EDMs (email marketing campaigns)
- General office and administrative duties
About you
- Previous administration or e-commerce experience (required)
- Marketing/EDM experience (essential)
- Xero and Shopify experience preferred but not essential — training provided
- Strong customer service skills with a professional communication style
- Excellent time management and organisation, with the ability to work independently
- Full Australian working rights (required)
About us
ClubCo is a wholesale supplier to the hospitality industry, working with venues across Sydney and beyond. We're a growing business with a small, supportive team culture.
Above-award hourly rate + superannuation
Phone and internet/home office allowance
Laptop provided
Incentives and bonuses available
A small, supportive team with genuine opportunity for increased hours and responsibility as the business grows.
E-Commerce Administration & Marketing Assistant – Remote employer: ClubCo
At ClubCo, we pride ourselves on being an excellent employer in the hospitality sector, offering a supportive team environment that fosters personal and professional growth. Our Sydney-based Sales Representatives enjoy competitive salaries, generous incentives, and comprehensive training, ensuring you have the tools to succeed while building meaningful relationships with clients across the vibrant hospitality landscape. Join us to be part of a dynamic team where your contributions are valued and recognised.
