Social Media & Marketing Coordinator

Are you organised, curious, and ready to get your hands on every part of marketing? We are a multi-award winning venue looking for a Social Media & Marketing Coordinator to help deliver flawless, on-time execution of our marketing campaigns, venue promotions and next level events. This is a hands-on role across three brands: CSi Club Southport, our social bar SIDETRACKED, and a new precinct currently in development.

One week you are building a campaign, the next you are on the floor shooting content at a sold-out event. If you like the idea of learning the whole marketing mix rather than being boxed into one channel, this is the role that will let you do it. Think of the role as two halves. Half of it is dedicated to growing our social presence: creating, publishing and building an audience across three brands. The other half keeps our marketing operations running: campaigns out on time, member communications, website updates and promotion setups.

The social half is a genuine priority for us, not a nice to have, and it is a big part of why this role exists. You will work alongside our Marketing Manager and Creative team to make sure every campaign, event and promotion goes live smoothly across all channels. This role is central to keeping our marketing operations running efficiently and consistently as the venue continues to expand.

• Growing our social presence
• Creating, scheduling and publishing social content across Instagram, Facebook and TikTok for all three brands
• Owning the social content calendar, so we are planned weeks ahead rather than posting reactively
• Planning, shooting and editing short-form video in venue, often on the night, often on your phone
• Writing captions that sound like us, not like a brand account
• Monitoring and engaging with our online community, including comments, messages and reviews
• Keeping across social trends, audio and formats, and spotting the ones worth jumping on for our brands
• Building, scheduling and monitoring our paid social campaigns
• Rolling out campaigns on time and accurately, across every channel
• Website updates, including event creation
• Drafting and sending member communications
• Coordinating promotional design briefs and asset delivery with the Creative team
• Coordinating gaming promotion setups and activations
• Supporting the marketing strategy across our core departments
• Collaborating with the Marketing Manager and venue teams to bring campaigns to life, fast

The roster: We are a hospitality venue with a robust events calendar, so the week is shaped by what is on. Your first few weeks will be Monday to Friday, while you settle in and learn the business. After that, your roster will include regular weekend work, with start and finish times moving between daytime and evening shifts depending on what is happening in the venue. Occasionally a big event will mean a Sunday. If you want a job where the best content happens while you are at your desk, this is not it. If you want to be where the action is, you will love it.

What you'll bring:

• At least 2 years in marketing or commercial social media management, or equivalent experience
• Experience working in a professional environment
• Experience in hospitality, retail, events or another customer-facing business is highly regarded
• Hands-on experience running business social accounts: you have scheduled, published and answered the comments
• Comfortable in Meta Ads Manager, or confident you can pick it up quickly
• CapCut at an intermediate level, and confidence with Microsoft Office
• Highly organised and dependable, with a strong eye for accuracy and the ability to keep several deadlines moving at once
• Genuine initiative: you spot what needs doing and get on with it
• A strong collaborator who likes structure and a plan, but stays calm when the day gets shaken up

Be part of a modern, newly renovated coastal venue entering its next exciting stage of growth. Collaborative and fun workplace culture. Free onsite parking. See the direct results of your work every week through successful campaigns and member engagement. The chance to do meaningful work that connects with thousands of guests every week.