At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a vibrant club environment.
- Company: Join Club Mulwala, a community-focused club with exciting growth opportunities.
- Benefits: Enjoy above-award salary, 5 weeks annual leave, and discounts on meals and accommodation.
- Other info: Supportive leadership team and opportunities for training and career progression.
- Why this job: Be part of an exciting growth phase and develop your hospitality leadership skills.
- Qualifications: Experience in hospitality leadership and strong team development skills required.
The predicted salary is between 45000 - 55000 $ per year.
Your next hospitality leadership opportunity starts here!
Club Mulwala – located on the NSW Border from Yarrawonga is seeking an experienced Duty Manager to join our leadership team during an exciting period of growth, with new food and beverage outlets and Bayside venues on the horizon.
As Duty Manager, you’ll be a visible, hands‑on leader supporting the day‑to‑day operations of the Club, leading the team and delivering exceptional experiences for our members and guests.
This full-time, role is ideal for a hospitality leader who thrives in a fast‑paced environment and is ready to grow their career with an expanding organisation.
Key responsibilities
- Lead and support the team to deliver exceptional customer experiences
- Oversee daily operations, including staffing, service delivery and floor leadership
- Lead by example as a visible, approachable presence
- Handle enquiries and resolve issues promptly and professionally
- Ensure compliance with liquor licensing, gaming, AML/CTF, WHS and RSA requirements
- Support management with operational standards and continuous improvement
- Oversee opening and closing procedures
- Maintain high standards of presentation, service and safety
- Support a positive team culture and staff development
About you
- Experience as a Duty Manager, Venue Manager or in hospitality leadership; club, gaming or hospitality background preferred
- Strong leadership and team development skills
- A genuine commitment to exceptional service
- Sound knowledge of liquor licensing, gaming compliance, AML/CTF and WHS obligations
- Experience with cash handling, reconciliation and venue operations
- Strong communication, decision‑making and problem‑solving skills
- Composure and professionalism under pressure
- Flexibility for a rotating roster, including evenings, weekends and public holidays
About us
- Club Mulwala is a respected, community focused club committed to exceptional hospitality.
The Club has a team of 160 staff, 4 bars, 4 restaurants, 20,000 members, resort accommodation and day spa.
- Above-award salary package
- 5 weeks annual leave + 17.5% leave loading
- Daily meal card
- Discounts on meals, accommodation and day spa experiences
- A chance to be part of an exciting period of growth Training and career progression opportunities
- Supportive, collaborative leadership team
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Duty Manager in Mulwala employer: Club Mulwala
At Club Mulwala, we pride ourselves on being an excellent employer by fostering a supportive and rewarding work environment for our Pastry Chef team. Located in the vibrant heart of Mulwala, NSW, we offer competitive remuneration, modern kitchen facilities, and ample opportunities for professional development and advancement. Our positive workplace culture values creativity, teamwork, and a healthy work-life balance, ensuring that your contributions are recognised and appreciated.
