Fiserv Clover is seeking a Technical Customer Experience Manager to serve as a 2nd-level technical advisor for a portfolio of SMB merchants. The role blends customer success with hands-on technical troubleshooting across SaaS platforms and payment terminals in a hybrid setup.
You will on-board, train, and enable merchants and internal teams, driving adoption and retention while coordinating with Product, Engineering, and Operations to resolve issues within SLAs.
