Cloud Assess is leading the next generation of Customer Success with AI, data and SaaS innovation. We seek a commercially driven and technically adept Customer Success Manager to build and scale a modern, AI-enabled CS function, using AI-powered insights and health data to proactively identify churn risks and drive net revenue growth.
The role leads the CS team to manage long-term commercial health, adoption and retention of our global customer base, while partnering with Sales on pre-sales and
AI-Driven Customer Success Leader – SaaS Growth in Sydney employer: Cloud Assess
Cloud Assess is dedicated to revolutionising training and learning in frontline workplaces, focusing on bridging the skills gap and enhancing employee capability and wellbeing. The company fosters a dynamic work culture that values learning and a growth mindset, providing employees with opportunities for professional development and making a sustainable impact on the community.
