At a Glance
- Tasks: Coordinate amazing events from weddings to corporate functions at a vibrant golf club.
- Company: Join the friendly team at Clifton Springs Golf Club, where fun meets professionalism.
- Benefits: Enjoy flexible hours, a supportive environment, and opportunities for growth in the events industry.
- Other info: Perfect for those who thrive under pressure and love working in a dynamic setting.
- Why this job: Be the mastermind behind unforgettable experiences and make lasting memories for clients.
- Qualifications: Experience in event coordination or hospitality, with strong communication and organisational skills.
The predicted salary is between 45000 - 55000 $ per year.
The Functions and Events Coordinator is responsible for delivering well-organised, commercially successful and memorable functions and events at Clifton Springs Golf Club.
The role manages the client journey from enquiry through to post-event follow-up, coordinates internal teams and suppliers, and supports the growth of the Club's functions and events revenue while protecting service standards, member experience and compliance obligations.
Key responsibilities
- Manage the end-to-end coordination of weddings, celebrations, corporate functions, golf events, member events, community events and Club activations.
- Respond promptly to enquiries, conduct venue tours and client meetings, prepare proposals and event orders, and convert enquiries in line with agreed sales and service standards.
- Maintain accurate function files, event run sheets, seating plans, menus, guest numbers, dietary requirements, invoices, deposits and all client communications.
- Coordinate event setup, timings, room turns, equipment, styling, signage, presentations, entertainment and supplier access.
- Be the key contact for clients on event days, resolve issues calmly and professionally, and ensure a smooth handover to operational supervisors.
- Conduct post-event follow-up, gather feedback, address service recovery matters and identify repeat-business opportunities.
- Support the achievement of functions and events revenue, conversion, attendance and average-spend targets.
- Prepare accurate quotations and inclusions within approved pricing, packages, minimum spends and delegated authority limits.
- Identify opportunities to increase revenue through food and beverage upgrades, room hire, golf components, supplier partnerships and add-on experiences.
- Prepare and distribute clear event briefs and function sheets to Bistro, Bar, Kitchen, Golf Operations, Guest Services, Marketing and relevant managers.
About you
- Demonstrated experience coordinating functions, events, hospitality operations or customer service in a venue, club, hotel, events or tourism environment.
- Strong organisational and time-management skills, with the ability to manage multiple events and deadlines at once.
- Excellent written and verbal communication, negotiation and client-service skills.
- Commercial awareness and confidence preparing quotations, managing deposits and working to revenue and margin targets.
- Ability to work collaboratively with diverse operational teams and build effective supplier and client relationships.
- Sound computer skills, including event, booking or POS systems, Microsoft Office and customer databases or CRMs.
- A current Responsible Service of Alcohol certificate and current Victorian driver licence are desirable; other relevant hospitality or event qualifications are advantageous.
- Warm, professional and solutions-focused with strong attention to detail.
- Calm and adaptable under pressure, including during busy service periods and live events.
- Flexible to work evenings, weekends and public holidays as required by the events calendar.
About us
Clifton Springs Golf Club is located at 92-94 Clearwater Drive, Clifton Springs, Victoria.
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Events and Functions Co-Ordinator in Geelong employer: Clifton Springs Golf Club
Clifton Springs Golf Club is an exceptional employer, offering a dynamic work environment where your expertise in turf management can truly shine. With a strong commitment to professional development and a collaborative culture, you'll have the opportunity to lead a passionate team while ensuring the highest standards of course presentation. Located in a picturesque setting, the Club fosters a sense of community and provides unique advantages such as access to ongoing training and a supportive management team dedicated to your growth.
