We are seeking a Network Analyst to join a large and complex enterprise technology environment. This is an excellent opportunity for a networking professional who is looking to build their career within a highly experienced team supporting critical network infrastructure. The role will initially focus on day-to-day network operations, administration, support, maintenance, and configuration activities across a large-scale enterprise network. You'll work closely with senior engineers and technical teams to ensure network services remain secure, reliable, and performant.
Key responsibilities
- Support and maintain enterprise LAN, WAN, wireless, and network security environments.
- Perform network administration, configuration, and operational support activities.
- Investigate, troubleshoot, and resolve network incidents and service requests.
- Manage and action tickets through ServiceNow and related ITSM platforms.
- Participate in planned maintenance activities, upgrades, and deployments, including occasional after-hours work.
- Work with internal teams, vendors, and service providers to ensure high levels of network availability and performance.
- Assist with network documentation, procedures, and knowledge transfer activities.
- Contribute to service improvement initiatives and operational efficiencies.
- Support project delivery activities as required.
About you
- Experience in a Network Analyst, Network Administrator, NOC, Infrastructure Support, or similar networking role.
- Strong understanding of networking fundamentals including TCP/IP, routing, switching, VLANs, DNS, DHCP, and WAN technologies.
- Experience supporting enterprise network environments.
- Exposure to Cisco networking technologies.
- Strong troubleshooting and problem-solving capabilities.
- Familiarity with ServiceNow or similar ticketing systems.
- Excellent communication skills with the ability to work effectively across technical and non-technical teams.
- Relevant certifications such as CCNA or equivalent networking qualifications are highly regarded.
- Exposure to firewalls, wireless networking, automation tools, or Cisco ACI is advantageous but not essential.
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Mid-Level Network Analyst in Sydney employer: Clicks IT Recruitment
Clicks IT Recruitment is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Melbourne. With a strong focus on employee growth, we provide ample opportunities for professional development and hands-on experience in transformative projects within the utilities sector. Our commitment to work-life balance and a supportive team environment makes us an attractive choice for those seeking meaningful and rewarding employment.
