At a Glance
- Tasks: Join a hands-on project deploying and replacing end-user hardware across a large enterprise.
- Company: Be part of a diverse team at Clicks, committed to inclusion and equal opportunity.
- Benefits: Earn $450–$550 per day with free onsite parking and a dynamic work environment.
- Other info: Ideal for tech-savvy individuals looking for growth in a collaborative atmosphere.
- Why this job: Make a real impact on technology rollouts while enhancing your skills in a structured setting.
- Qualifications: Experience in hardware deployment and strong troubleshooting skills are essential.
6-month contract | $450–$550 per day inc super, join a large-scale end-user technology deployment project. Northern suburbs location with free onsite parking and the opportunity to work on a critical enterprise hardware refresh project. 100% onsite (5 days per week) due to the hands-on nature of the project, replacing hardware across a large technology environment.
We are looking for an End User Support Analyst to join a major technology deployment project within a large enterprise environment. This is a hands-on contract role supporting the rollout and replacement of end-user hardware as part of a critical infrastructure project. You'll work closely with the Service & Delivery Technology team to ensure devices are configured, deployed, and supported in line with enterprise standards. This opportunity is ideal for someone with experience in hardware deployment, desktop support, and end-user technology rollouts who enjoys working in a project-focused environment.
About the role
As an End User Support Analyst, you'll be responsible for preparing, configuring, deploying, and replacing end-user hardware across the organisation. You'll support technology rollouts, user onboarding, and device deployment while ensuring a consistent and positive end-user experience. This role is 100% onsite due to the nature of the hardware deployment project.
Key responsibilities
- Prepare, image, configure, and deploy Windows laptops and desktop devices.
- Replace and upgrade hardware as part of a large infrastructure technology refresh project.
- Deploy and configure Cisco desk phones, including extension setup and user testing.
- Issue, enrol, and configure mobile devices (iOS and Android) using Mobile Device Management (MDM) tools.
- Install and support end-user peripherals, including monitors, docking stations, keyboards, headsets, webcams, and other accessories.
- Assist with user onboarding, device setup, and technology handover.
- Troubleshoot hardware deployment and configuration issues during rollout activities.
- Ensure all deployments meet security, usability, and organisational standards.
- Maintain accurate deployment records and support project coordination activities where required.
About you
We're looking for someone with hands-on experience delivering end-user hardware deployments in a structured enterprise environment.
Essential skills and experience
- Experience deploying and replacing end-user hardware across enterprise environments.
- Strong experience with Microsoft Windows operating systems, including Windows XP, Windows 7.
- Experience imaging, configuring, and deploying laptops and desktop devices.
- Experience configuring Cisco desk phones.
- Familiarity with Microsoft Intune, SCCM, or similar Mobile Device Management (MDM) platforms.
- Experience supporting iOS and Android mobile devices.
- Strong troubleshooting skills across hardware and peripherals.
- Excellent communication and customer service skills, with the ability to support users during technology rollouts.
Nice to have
- Experience with EDLIN.
- Previous experience working on hardware refresh, infrastructure rollout, or end-user technology deployment projects.
- Exposure to working within structured project delivery environments.
At Clicks we embrace diversity, inclusion and equal opportunity. First Nations people are encouraged to apply. We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 *** or email ***********@clicks.com.au.
EUX Engineer in Melbourne employer: Clicks IT Recruitment
Clicks IT Recruitment is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Melbourne. With a strong focus on employee growth, we provide ample opportunities for professional development and hands-on experience in transformative projects within the utilities sector. Our commitment to work-life balance and a supportive team environment makes us an attractive choice for those seeking meaningful and rewarding employment.
