At a Glance
- Tasks: Join our team to provide consultative support and engineering for top-tier clients.
- Company: ClickHouse, a fast-growing cloud company recognised on the Forbes Cloud 100 list.
- Benefits: Flexible work environment, healthcare contributions, equity options, and generous time off.
- Other info: Opportunity to shape company culture and grow in a dynamic environment.
- Why this job: Be part of a mission to transform data usage with innovative technology.
- Qualifications: 5+ years in technical roles with expertise in distributed database systems.
The predicted salary is between 121500 - 148500 $ per year.
About ClickHouse
ClickHouse is one of the most innovative and fast‑growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real‑time analytics, data warehousing, observability, and AI workloads.
We are currently expanding our Support Services team at ClickHouse, which delivers exceptional service to our customers worldwide. We are seeking a Senior Consulting Engineer to join our global team, where you'll provide Consultative Support to our ClickHouse enterprise customers. The role uniquely blends hands‑on engineering, development assistance, and high‑tier support, performing functions across Consultative Support, Engineering, and Support. You will work directly with a set of strategic customers, providing guidance, case answers, and technical oversight.
Responsibilities
- Project Engineering & Consulting (50%): Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. This includes research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling.
- Consultative Support (50%): Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs). Provide architectural, technical, and migration assistance, including hands‑on tasks. Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects. Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans. Develop and assist with a wide range of content, including Public and Internal Documentation, Knowledge Base articles, ClickHouse Learning, Reference Architecture, blogs, and benchmark results. Assist with hiring and mentoring new team members as we grow and scale. Be available for scheduling and on‑call needs to deliver high‑quality 24x7 support in a global, distributed environment, including up to 35% estimated onsite regional travel.
Requirements
- 5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles.
- 5+ years of relevant industry experience in implementing, operating, and/or supporting scalable, fault‑tolerant, distributed database management systems (
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