Application Support Engineers at Cleared ICT.
About the role
Cleared ICT is collaborating with the Department of Foreign Affairs and Trade (DFAT) to recruit several skilled Application Support Engineers. These positions will be part of the Passports IT Section within the Information Management and Technology Division (IMD), focusing on vital systems utilized by the Australian Passport Office (APO).
Key facts
- Location: Canberra Region, Australian Capital Territory
- Engagement: Permanent
- Team: Passports IT Section
What you'll do
- Provide technical support and maintenance for applications critical to the Australian Passport Office.
- Collaborate with cross-functional teams to resolve issues and enhance system performance.
Requirements
- A minimum of 3 years of experience in application support or a related field.
- Proficiency in troubleshooting and resolving application issues.
- Familiarity with ITIL frameworks and service management practices.
- NV1 security clearance is mandatory.
- Relevant tertiary qualifications in Information Technology or a related discipline.
Nice to have
- Experience with cloud technologies and services.
- Knowledge of scripting languages for automation tasks.
Skills & tools
- Strong analytical and problem-solving abilities.
- Experience with database management systems.
- Familiarity with monitoring and incident management tools.
Practical notes
- Candidates must hold NV1 clearance to be considered for this role.
- This is a permanent position with opportunities for professional development.
Application Support Engineers in Canberra employer: Cleared ICT
As a leading employer in Canberra, we offer an exceptional work environment for Project Managers looking to make a significant impact within the Federal Government sector. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values diversity and inclusion, ensuring that every team member feels respected and empowered. Join us to lead complex ICT initiatives while enjoying the benefits of a long-term contract in a secure and high-profile setting.
