At a Glance
- Tasks: Lead and manage restoration teams, ensuring high-quality service across Greater Sydney.
- Company: Established restoration company focused on helping people recover their homes.
- Benefits: Competitive pay, performance-based rewards, and opportunities for professional growth.
- Other info: Join a supportive team with a commitment to excellence and community impact.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in restoration management and strong people leadership skills required.
The predicted salary is between 84240 - 102960 $ per year.
Cleaning Restoration Services is a long term restoration company looking to raise the level of restoration work performed. Our vision is to help people where problems have happened in their houses and get them back to a safe and livable environment. We invest in team members who invest in the company and its vision. We need team members who are willing to contribute to this goal and they will be looked after and remunerated according to their performance and effort.
About the role
The Restoration Area Manager is responsible for the operational performance of the CRS restoration division across the Greater Sydney area. This is a senior management role with accountability for multiple Restoration Supervisors and their teams. The Area Manager maintains a strong technical foundation while focusing on operational oversight, people leadership, client relationship management, and performance outcomes across the area. They are a key escalation point for complex technical and commercial decisions and represent CRS to key clients and industry contacts within their region.
Key responsibilities:
- Lead and manage a team of Restoration Supervisors across a defined geographic area.
- Oversee job allocation, resource deployment, and personnel management across the area.
- Review and approve Scopes of Work and quotes for significant, complex, or high-value jobs.
- Monitor job performance, KPIs, drying goal attainment, and quality outcomes across all teams in the area.
- Conduct performance reviews and ongoing coaching and development of Restoration Supervisors.
- Serve as the primary escalation point for complex technical, client, commercial, and WHS issues within the area.
- Conduct phone, video, or on-site assessments and provide high-level technical instruction to field teams.
- Build and maintain professional relationships with key insurers, assessors, loss adjusters, and suppliers within the area.
- Contribute to the recruitment, onboarding, training, and development of staff across the area.
- Report to the Restoration Manager on area performance, staffing, job pipeline, and operational matters.
About you:
- IICRC Certifications.
- White Card.
- Current driver's licence — held.
- Minimum 3–5 years in restoration, including demonstrated supervisory and people management experience.
- Strategic people leadership and performance management across multiple teams.
- Advanced technical knowledge and credibility across all restoration streams.
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Restoration Area Manager in Sydney employer: Cleaning Restoration Services
At Cleaning Restoration Services, we pride ourselves on being an exceptional employer in the heart of Sydney CBD, where our commitment to employee development and a supportive work culture sets us apart. We offer competitive remuneration based on performance, alongside opportunities for professional growth and leadership within a dynamic team dedicated to restoring homes and lives. Join us to make a meaningful impact while enjoying a collaborative environment that values your contributions and fosters career advancement.
Contact Details:
Cleaning Restoration Services Recruitment Team
