Customer Experience Specialist - 5-Star Support & KPIs in Sydney

Customer Experience Specialist - 5-Star Support & KPIs in Sydney

Sydney Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Deliver 5-star customer service and manage relationships with customers and partners.
  • Company: Join TOMRA Cleanaway, Australia's top container deposit scheme operator.
  • Benefits: Enjoy a supportive benefits program and learning opportunities.
  • Other info: Dynamic role with opportunities for growth and development.
  • Why this job: Be part of a strong network and make a real difference in customer experience.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 49500 - 60500 $ per year.

TOMRA Cleanaway is Australia's leading container deposit scheme network operator and commodity management provider.

We are seeking a capable team member to deliver 5 Star customer service, perform data entry and respond to queries from customers and partners.

You will manage relationships, answer calls on first ring, and drive resolution in line with KPIs and SLAs.

Join a strong network of business partners with learning and development opportunities and a supportive benefits program.

Customer Experience Specialist - 5-Star Support & KPIs in Sydney employer: Cleanaway Careers

Cleanaway Careers offers a dynamic work environment focused on sustainability and innovation in waste management. Employees benefit from diverse roles that contribute to essential services, with opportunities for professional growth and development within a large, ASX-listed organization. The company values teamwork and provides a supportive atmosphere for its staff.

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Contact Details:

Cleanaway Careers Recruitment Team

We think you need these skills to ace Customer Experience Specialist - 5-Star Support & KPIs in Sydney

Customer Service
Data Entry
Relationship Management
Communication Skills
Problem-Solving Skills
KPI Management
SLA Adherence