At a Glance
- Tasks: Manage dispatch operations and provide top-notch customer support during night shifts.
- Company: Join Clayton’s Towing, a leading towing service with a rich history since 1970.
- Benefits: Enjoy above award wages, extensive training, and a supportive team environment.
- Other info: Great opportunities for growth and development in a friendly workplace.
- Why this job: Be part of a dedicated team making a positive impact in the community.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 49500 - 60500 $ per year.
At Clayton’s Towing, we’re not just about towing; we’re about building lasting relationships and making a positive impact in the communities we serve.
Clayton’s Towing Service has been a cornerstone of the industry since 1970, when Bill and Mary Clayton hand crafted their very first tow truck.
Fast forward 55 years, and Clayton’s has transformed into one of Australia’s largest towing companies, proudly operating 15 depots across Queensland, with services extending throughout the state.
With a highly dedicated team of over 200 professionals, some of which have been with the business for more than 30 years, we embody a legacy of expertise and commitment.
We pride ourselves on our innovative approach and unwavering dedication to excellence, ensuring that we’re always ready to assist you, no matter the situation.
About the role
We are looking for a reliable and detail-oriented Night Despatcher to join our team at our Head Office in Nambour.
This permanent position involves a variety of responsibilities and requires working as part of a rotating 4 on 4 off night shift roster.
Your day-to-day responsibilities will include but not be limited to
- Respond to incoming calls and provide timely, efficient support to customers.
- Address and resolve customer service inquiries in accordance with operational procedures.
- Provide general administrative support to the team.
- Oversee communication within the Despatch office, including phone, radio, and email channels.
- Coordinate and schedule dispatching of driver operators, trucks, and other response vehicles for both emergency and non-emergency situations, as well as transportation and equipment needs.
About You
- To be a successful applicant for this role you must be able to demonstrate:
- Prior experience in customer service or a similar role.
- Strong communication skills, both written and verbal.
- Proficiency in computer operations and software applications.
- A positive, proactive, and solution-oriented approach.
- Ability to work effectively within a team in a supportive role.
- Exceptional attention to detail.
- Strong time management and organisational skills.
Benefits of working with Clayton’s
- Above award wages
- Friendly and close-knit team environment
- Extensive onboarding and ongoing training
- Opportunities for growth and development
All applications will be treated as confidential.
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Night Despatcher – Sunshine Coast in Nambour employer: Clayton's Towing Service
Clayton’s Towing is an exceptional employer, offering a supportive and friendly team environment on the beautiful Sunshine Coast. With above award wages, extensive training, and ample opportunities for personal and professional growth, we ensure our Trades Assistants thrive in their roles while contributing to a legacy of excellence in the towing industry. Join us to be part of a dedicated team that values safety, teamwork, and community impact.
