At a Glance
- Tasks: Handle admin tasks supporting customers and insurers across Queensland.
- Company: Join Clayton’s Towing, a leading towing company with a rich history.
- Benefits: Above award wages, friendly team, training, and growth opportunities.
- Other info: Be part of a close-knit team where your voice truly matters.
- Why this job: Make a positive impact while working in a supportive environment.
- Qualifications: Experience in admin roles; great communication and problem-solving skills.
The predicted salary is between 40950 - 50050 $ per year.
As an Insurance Administrator in our Sunshine Coast Head Office, you’ll play a vital role in handling a range of administrative tasks that support both customers and insurers across Queensland. Working independently while contributing to a supportive and collaborative environment, you will be a part of a close-knit team where your voice matters. This is a Monday to Friday roster based at our Nambour office.
Your day-to-day responsibilities will include but not be limited to:
- Liaising with a wide range of customers while maintaining professional, clear, and effective communication, both written and verbal.
- Assisting uninsured customers by responding to enquiries and arranging payment options.
- Actioning and responding to email enquiries in a timely and professional manner.
- Coordinating vehicle movement schedules and working closely with the despatch team to ensure a smooth service.
- Maintaining accurate records, ensuring data confidentiality and secure document handling.
- Managing yard stocktake reports and proactively following up on uncollected vehicles.
- Working with government agencies ensuring compliance with relevant procedures and vehicle release requirements.
- Contributing to a collaborative work environment by sharing knowledge and enhancing overall administrative efficiency.
- Working independently while being supported by approachable leadership and a close-knit team.
About you:
To be a successful applicant for this role you must be able to demonstrate:
- Experience in an Administrative role; Transport or Insurance experience is a benefit.
- Great communication skills, both verbal and written.
- A positive and energetic approach to your work.
- Intermediate computer knowledge with the ability to learn new systems.
- Able to work in a fast-paced team environment.
- Effective problem-solving skills and time management skills.
- A desire to learn and take on feedback.
Benefits of working with Clayton’s:
- Above award wages.
- Friendly and close-knit team environment.
- Extensive onboarding and ongoing training.
- Opportunities for growth and development.
- Employee Assistance Program.
All applications will be treated as confidential.
Insurance Administrator – Nambour employer: Clayton's Towing Service
Clayton’s Towing is an exceptional employer, offering a supportive and friendly team environment on the beautiful Sunshine Coast. With above award wages, extensive training, and ample opportunities for personal and professional growth, we ensure our Trades Assistants thrive in their roles while contributing to a legacy of excellence in the towing industry. Join us to be part of a dedicated team that values safety, teamwork, and community impact.
