At a Glance
- Tasks: Manage a showroom and build relationships with high-end trade clients across Queensland.
- Company: Classic with a Twist, a premium European brand in Fortitude Valley.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Hybrid role with a mix of showroom management and client engagement.
- Why this job: Join a growing market and help shape a premium brand portfolio.
- Qualifications: Experience in customer service and business development, with strong relationship-building skills.
The predicted salary is between 114750 - 140250 $ per year.
About the role: The Queensland Manager Role is a hybrid role that splits time between running the showroom and getting out to meet architects, interior designers and other high-end trade clients, building relationships that turn into specified projects. It suits someone who’s equally comfortable on the showroom floor and in a client’s studio, and who wants to help build a premium European brand portfolio in a growing market.
Showroom and Customer Experience
- Run the Fortitude Valley showroom, ensuring it reflects the brand and is presented to a high standard at all times.
- Deliver a premium experience to retail and trade clients, and handle escalated enquiries, complaints and feedback.
- Maintain visual merchandising, product displays and showroom presentation, including updates for new ranges and seasons.
- Plan and host showroom events and trade evenings with management to build visibility and bring clients in.
- Support social media and marketing activity for the Queensland market.
- Monitor showroom sales performance and act on opportunities to lift results.
Trade Business Development
- Build and manage a pipeline of high-end trade clients across Queensland, including architects, interior designers, landscape architects, builders, developers and hospitality venues.
- Identify, approach and win new trade accounts through practice visits, product presentations and CPD-style sessions.
- Grow specification of our brands (Tectona, Sika-Design, Fermob, Unopiù) into residential and commercial projects.
- Manage trade enquiries from brief through to quote, order and delivery, working with the operations team on lead times and logistics.
- Track project opportunities early and follow up consistently to convert specifications into orders.
- Represent Classic with a Twist at industry events, trade networking and showroom launches.
- Gather market intelligence on competitors, pricing and upcoming projects and report back to management.
- Meet agreed trade sales, new account and pipeline targets.
Team and Operations
- Lead, train and support showroom staff and casuals so the showroom runs smoothly on days you’re in the field.
- Coordinate rosters to ensure appropriate cover across the week.
- Build team product knowledge and sales capability across all brands.
- Maintain accurate customer, quote and order records in Cin7 and the CRM.
- Report regularly to the Managing Director on sales, pipeline and showroom performance.
Queensland Showroom and Business Development Manager in Brisbane employer: Classic with a Twist
Classic with a Twist is an exceptional employer that fosters a dynamic and collaborative work environment in the vibrant Fortitude Valley. With a strong focus on employee growth, we offer opportunities for professional development through training and mentorship, ensuring our team members thrive while delivering a premium experience to our clients. Join us to be part of a passionate team dedicated to building a prestigious European brand portfolio in a growing market, where your contributions are valued and recognised.
