At a Glance
- Tasks: Support individuals with complex needs in daily routines and activities.
- Company: Claro Disability Services, a leader in specialist disability support.
- Benefits: Paid training, flexible shifts, competitive pay, and employee referral bonuses.
- Other info: Join a supportive team that values inclusivity and personal growth.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: Warm, patient, and caring individuals with good communication skills.
The predicted salary is between 47250 - 57750 $ per year.
About Claro Disability Services: At Claro, we help people with complex needs live more independent and confident lives. We set the standard for specialist disability services, delivering excellence in complex support. With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.
What makes this role exciting: You’ll work with people who have big, real world needs, from mobility and medical care to daily routines, communication, and fun activities. Every client is a unique story. You’ll tailor supports to their goals, vibes, routines, values, and culture. You’ll team up with families, medical professionals, and other support workers to keep everything running smoothly. Varying and predictable shifts will allow you to build genuine relationships, not just checklists.
What you’ll do:
- Person-centered planning: Chat with the client (and family/advocates), get to know them and understand their goals and routines.
- Complex physical care: Help with mobility, transfers, positioning, daily tasks, and devices (wheelchairs, aids, etc.) as outlined in the plan.
- Medical supports: Watch for changes, follow med/clinical plans, and liaise with the care team if things shift.
- Social time and participation: Bring meaning, fun, and community access aligned with interests.
- Autonomy and advocacy: Support decision-making, respect consent, and boost independence where possible.
- Cultural humility: Respect backgrounds, beliefs, and ways of being.
Who we’re looking for:
- A person-centered, warm, patient, and genuinely caring individual.
- Interest or experience in complex care, disability, and health nuances.
- Great communicator: listens well, reads cues, and adapts to different styles.
- Reliable and professional, with good note-taking and teamwork skills.
- Flexible and adaptable; comfortable with changing needs and shifts.
- Values fit: Bring Energy, Nurture and Care, Act with Integrity, Listen and Connect in action.
- Optional but nice: Manual handling, epilepsy management, or disability-support training.
What you’ll get (the good stuff):
- Paid induction and training when you start.
- Paid travel between client shifts (minimum distance applies).
- Real-impact Employee referral bonus to the value of $300.
- Tailored onboarding for each client and ongoing support from a clinical team.
- Varying shifts to fit your life while serving clients well.
- A kind, collaborative team that values your voice and growth.
- Competitive pay and clear paths to deepen your skills and roles.
- A workplace that lives our values every day, in every interaction.
- Employee of the month recognition.
We are a values-led organisation, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.
Support Worker – Woodcroft in Sydney employer: Claro Disability Services
Claro is an exceptional employer that prioritises the well-being and professional growth of its employees, particularly in the role of Accommodation Service Manager. With a strong commitment to fostering a supportive and inclusive work culture, Claro offers flexible work initiatives, opportunities for career advancement, and a friendly team environment that values community care. Working across multiple sites in the North West, employees can expect to make a meaningful impact in the lives of individuals with complex needs while enjoying a rewarding and fulfilling career.
