At a Glance
- Tasks: Provide top-notch maintenance and technical support for materials handling equipment.
- Company: Join a proud Australian-owned distributor of leading forklift and construction brands.
- Benefits: Competitive salary, RDO program, onsite parking, and long-term career opportunities.
- Other info: Dynamic role with hands-on work and excellent relationship-building opportunities.
- Why this job: Be part of an innovative team with global networking and growth potential.
- Qualifications: Trade qualification and 5+ years experience in forklift or materials handling.
The predicted salary is between 62100 - 75900 $ per year.
About Us: Clark Equipment Sales Pty Ltd is a proud Australian-owned national distributor of top-tier forklifts, agricultural, and construction equipment, representing renowned brands like Clark, Omega, Terberg, Bobcat, and Develon. With a rich history dating back to 1948 in Hornsby, we stand strong as a top 500 Private Company and a leading manufacturer of the OMEGA range.
The Opportunity: We are seeking a dynamic and skilled Product Support Specialist to join our growing aftermarket team. Reporting to the National Aftermarket Manager, you will play a crucial role in maximizing operational time and product reliability by providing top-notch maintenance and technical support across our materials handling range, with a special focus on the Omega forklift truck.
In this partly hands-on role, you will:
- Provide Field Support: Assist customers, dealers, and branches with troubleshooting and performance optimization.
- Conduct Inspections: Perform inspections of new models and equipment arriving in the country, ensuring they meet market standards.
- Collaborate: Work closely with the sales team to troubleshoot warranty issues and ensure products are market ready.
- Offer Expertise: Share your knowledge through proactive training in a collaborative team environment.
- Hands-On Work: Occasionally carry out diagnosis, repairs, and commissioning in the field.
This role is perfect for a former Field Service Technician with strong product knowledge looking to advance their career. As a manufacturer of the Omega heavy truck range and a distributor of other renowned products, this is a unique opportunity to grow and support Australian-made products in the field.
What We Are Looking For: We are searching for a proven aftermarket specialist ready for a new challenge. The ideal candidate will have:
- Essential: Formal trade qualification is required for this position.
- Experience: Prior experience in supporting, maintaining, or servicing Forklifts or similar equipment. Minimum of 5+ years' experience in forklift or materials handling equipment is preferred.
- Technical Proficiency: Strong maintenance and repair skills.
- Customer Focus: Excellent relationship-building skills with both customers and internal teams.
- Versatility: Ability to advise, train, provide excellent customer service, and jump on the tools when needed.
What’s In It For You?
- Competitive Salary + Super
- Rostered Day Off (RDO) Program for work-life flexibility
- Dynamic Role with ample growth potential
- Onsite Parking and proximity to transport
- Long-Term Career Opportunities within a reputable Australian company
- Exposure to Global Business Networks
Materials Handling Product Support Specialist in Hornsby employer: Clark Equipment
Clark Equipment Sales Pty Ltd is an exceptional employer, offering a vibrant work culture that fosters teamwork and collaboration within the Heavy Truck team at our Hornsby head office. With a focus on employee growth and development, we provide opportunities to gain valuable insights into the manufacturing industry while working with leading systems like Salesforce CRM. Our competitive salary, onsite parking, and commitment to long-term career opportunities make us a standout choice for those seeking meaningful employment in a dynamic environment.
