Dandy is hiring a Dental Clinical Support Team Lead (CSL) in Australia to join our Customer Experience Operations team. You will supervise a distributed team of front-line lab technicians and CX Experts across Australia and New Zealand, coaching on complex clinical inquiries via live chat, phone, and other channels.
As a data-driven leader, you will own KPIs, optimize support processes, and collaborate with cross-functional partners across markets.
Remote Dental Clinical Support Lead (APAC) in Sydney employer: Claire Manufacturing/Dandy
Dandy is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the dental industry. With comprehensive benefits tailored to support employees' well-being, including healthcare and generous paid time off, Dandy fosters an inclusive environment where team members can thrive and grow professionally. As a leader in transforming dental practices through technology, working with Dandy means being part of a mission-driven team that values operational excellence and customer experience across Australia and New Zealand.
Contact Details:
Claire Manufacturing/Dandy Recruitment Team
