At a Glance
- Tasks: Process and manage vehicle warranty claims across multiple automotive brands.
- Company: Castle Hill Autos, a family-owned automotive group with a supportive culture.
- Benefits: Competitive salary, ongoing training, and opportunities for career growth.
- Other info: Immediate start with a commitment to nurturing your potential.
- Why this job: Join a dynamic team and kickstart your automotive career with real impact.
- Qualifications: Experience in warranty or service administration and strong organisational skills.
The predicted salary is between 16.2 - 19.8 $ per hour.
Castle Hill Autos is a family-owned and operated automotive group representing some of the industry's leading automotive brands, including Hyundai, Genesis, Volvo, Nissan, Stellantis, GMSV and Suzuki. We pride ourselves on delivering exceptional customer service and maintaining high standards across our dealerships. With a supportive team environment, ongoing professional development and opportunities for career progression, Castle Hill Autos is a great place to build your automotive career.
We are seeking a highly organised, detail-oriented and proactive Group Warranty Clerk to join our growing team. In this multi-franchise role, you will be responsible for processing and managing vehicle warranty claims across our automotive brands, ensuring compliance with manufacturer guidelines, and supporting the service department with warranty-related administration. This position offers an excellent opportunity for career growth within a dynamic and fast-paced environment.
Key Responsibilities
- Process and submit warranty claims accurately and efficiently
- Liaise with manufacturers to ensure timely claim approvals
- Maintain detailed records of all warranty transactions and follow up on outstanding claims
- Ensure compliance with manufacturer warranty policies and dealership guidelines
- Investigate and resolve any rejected or disputed claims
- Support the service department with warranty-related queries and administrative tasks
- Maintain accurate storage and documentation of warranty parts in line with manufacturer requirements
The Ideal Candidate
- Must be living in Australia to be eligible for this role
- Possess previous experience in a warranty, service administration, or automotive clerical role
- Have a good understanding of warranty claim processes and manufacturer guidelines
- Excellent attention to detail, time management and organisational skills
- Proficient in dealership management systems and administrative software
- Strong communication skills, both verbal and written
- Motivated and able to work independently and as part of a team in a fast-paced environment
What's on Offer?
- Immediate start
- Competitive salary package
- Ongoing training and support from a dedicated and professional team
- Supportive workplace culture
- Opportunities for career growth within a rapidly expanding organisation
Castle Hill Autos is committed to nurturing your potential and providing a platform for continuous growth. If you are ready to contribute your skills and enthusiasm to our dynamic team, we’d love to hear from you. We are an equal-opportunity employer. We appreciate all applicants' interest, however, only those selected for an interview will be contacted.
Group Warranty Clerk in Sydney employer: CKD Automotive
Castle Hill Autos is an exceptional employer that fosters a supportive team environment and prioritises ongoing professional development, making it an ideal place for those looking to advance their automotive careers. With a commitment to high standards and exceptional customer service, employees benefit from competitive salaries, immediate start opportunities, and a culture that encourages growth within a rapidly expanding family-owned business in the heart of Castle Hill.
